We returned here this year and had a very nice stay in a well laid out 1 BR suite -which had very clean, comfortable beds. Room was quiet. Everyone on the staff were welcoming and very accomodating. We arrived early (about 10:30 AM) and received a warm reception from Marian and we asked if it was possible to check-in early (usual check-in is 3 pm) or we could come back later. Maggie, the housekeeping manager, said she would check and invited us to have coffee/tea in the lounge and within ten minutes returned and said our room was ready! Exceptional hospitality that never disappoints! The suite was clean, the bathroom spotless. All the staff are wonderful especially Vanessa (breakfast room), Sandy (reception manager) and Abby (general manager). There are even extras such as 'evening socials' Mon, Tues and Wed when there is a barbecue or pasta night at 6:30 and sometimes even freshly baked cookies and brownies at the reception desk in the evening.
Would recommend this hotel highly and look forward to staying here again.
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- Also Known As:
- Residence Inn Neptune At Gateway Centre Hotel Neptune
- Neptune Residence Inn