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“Keep expectations low and then you will be pleasantly surprised”
Review of Crystal Inn

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Crystal Inn
Ranked #5 of 6 Hotels in Neptune
Bergen County NJ
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Keep expectations low and then you will be pleasantly surprised”
Reviewed August 10, 2014 via mobile

Not bad. Jersey shore hotels are notoriously overpriced in the summer weekends and usually pretty lousy so for $120 per night we were really afraid of what we would encounter, especially with it being right next door to a strip joint ) learned this upon arrival). Our room faces the pool and was on the higher floor so I think we may have had a better room than others. It was fairly large with a big king bed clean sheets and a very new looking clean bathroom. If there are roaches here as others say we did not see any although if we had we would not really have been surprised. The nicest part is the patio area around the pool. Clean with manicured plants. People inside were decent enough and hey had cereal and bananas in addition to the lousy donuts so were happy with the cereal. All in all we would give it a b- or a c plus

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DeirdreD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 reviews from our community

Traveler rating
    4
    13
    18
    6
    18
See reviews for
13
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7
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Butler, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 30, 2014

this is the worst hotel i have ever stayed in.. the room was disgusting.. roaches everywhere.. bugs... everywhere.. so overpriced for a horrible room... there were spider webs in the corners.. the sheets were dirty with BIG stains.. the staff was not friendly at all... when we complained to the manager about this room.. we got a chuckle and a rude comment.. telling us to not come back.. (really??????) let me also tell you about the great breakfast that provides you with cream cheese that looks like its been sitting in the sun for 5 days... seriously save yourself the aggravation and don't even bother with this hotel..

  • Stayed July 2014, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Dana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Neptune hotels

Philadelphia, Pennsylvania
2 reviews
Reviewed July 30, 2014

This place was definitely decent for the money. They have little balconies on the second floors where me and the girlfriend could smoke and drink and party. And we were up pretty late playing music and having very loud sex with the balcony door opened and no one complained. They have great service and the people are nice. They only reason i give this 4 out of 5 is because the continental breakfast was not very plentiful...just bagels and donuts, and the cream cheese looked kind of old and disgusting. This is a much better choice if you want to stay in Asbury Park and not pay the expensive price of those rooms on the beach. It's a very short drive and worth it.

Room Tip: Get the second floor room with the balcony
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  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Nico R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronx, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 30, 2014

i stood at this hotel being that everywhere else was sold out due to an event.. the curtains had cigarette burns,,the cleaning lady had an attitude when I asked her to clean the room and I got bit up by bedbugs!!!! I got home with bedbug bites all over my body!! terrible this place needs to shut down!!

  • Stayed July 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank alex v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montclair, New Jersey
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 27, 2014

The room was filthy starting with the floor, there was literally dirt everywhere. The bathroom was disgusting, so bad we refused to use the shower. There were dead and live cockroaches in the room. The sheets were stained, at least we hope stained cause if they weren't stained then that means they were unwashed. There was also cigarette burns all over the blankets. Very gross experience, could not pay me to go back.

When we complained to the desk, the man told us that they haven't had complaints about roaches in months and told us not to come back to the hotel.

Room Tip: If you want a good room don't stay here.
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  • Stayed July 2014, traveled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank Sean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oldham, United Kingdom
Level Contributor
139 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed July 25, 2014

Not the best place on our trip but you get what you pay for. The pool would be a big selling point to be honest although we didn't use it. The room was big with 2 double beds, a fridge that worked, microwave, tv. free wifi and breakfast (although they seriously need to look at whats on offer and re think the stale donuts - buy individually packed, cost a few cents more). The shower made up for some of the failings as the water was hot and plentiful. Wasn't impressed with the iron burns in the carpet or the cigarette burns all over the bedding but the room was clean and the beds relatively comfortable. If you want to visit a Gentlemans club then this might be the place for you as it really is about 100 yards away !!!!

Being English I asked for a cot by email ( crib) and got a cot ( fold up single bed). If you want a cot for a 6 month old - ask for a crib - Oh they haven't got one so best not stay there. Spoke to the guy behind the counter - convo went like this...
" I'm sorry we wanted a crib for the baby and have got a cot, we ordered the wrong thing due to translation from UK English to USA English, can you get us a crib please?"
"No, we don't have any."
" Is there any other hotel near by you could maybe ask if we can borrow one?" (we'd already paid when we realised.)
"No, we don't use any other hotel"
"Are you at all bothered that our 6month old has no bed?"
" No, not really"
" Could you suggest to the management that they add onto their advert, we have no cribs"
"No, we don't do cribs"
TO SAY I COULDN'T CATCH MY BREATH WAS AN UNDERSTATEMENT.

  • Stayed July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank MinxyMeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mill Hall, Pennsylvania
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 13, 2014

We were lucky enough to get a room on July 3rd on short notice as we wanted to see a show in Asbury Park. Yes there were burn holes in the bedding but it appeared to be clean. Patio door opened to pool area. Parking lot was full when we returned late after show so parked at far end of lot.

  • Stayed July 2014, traveled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank jaskey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crystal Inn

Property: Crystal Inn
Address: 706 Highway 35 North, Neptune, NJ 07753
Location: United States > New Jersey > Neptune
Amenities:
Beach Business Center with Internet Access Free Breakfast Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Neptune
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crystal Inn 2*
Number of rooms: 61
Official Description (provided by the hotel):
Welcome to the Crystal Inn, the best motel in Neptune and surrounding municipalities, is centrally located at the intersection of Route 66 and Route 35, and is close to the sunny beaches of Belmar, Six Flags Great Adventure, numerous shopping malls, business and industrial areas and senior citizens retirement communities. The Crystal Inn has 61 clean and spacious rooms comprised of 30 rooms with Queen-size beds, 15 rooms with King-size beds, 15 rooms with two full-size beds, and a conference/meeting room. All rooms have cable TV including HBO. We strive to make your stay as comfortable and pleasant as possible. ... more   less 
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Also Known As:
Crystal Inn Neptune Hotel Neptune
Crystal Hotel Neptune

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