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“nice hotel”

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Wyndham Philadelphia - Mount Laurel
Ranked #8 of 28 Hotels in Mount Laurel
GreenLeadersSilver level
Reviewed May 15, 2011

This hotel is nice. the hotel is very big, so many rooms, i liked the architecture of the building. rooms are very clean and tidy. staff was friendly. I liked the hotel and others also like it. service was good.

  • Stayed: April 2011, traveled with friends
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Thank dpt11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,429 - 1,435 of 1,495 reviews

Reviewed May 2, 2011

I had such an amazing stay at the Wyndham Mount Laurel, NJ. I surprised my husband and was very impressed. We had a remarkable dinner, polite staff and very romantic atmosphere. Ididn't want to leave. I plan to repeat this for our Anniversary! I recommend this to everyone who has someone special in their lives or just to get away and relax!

  • Stayed: March 2011, traveled as a couple
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Thank jersiegirl2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
agala, Manager at Wyndham Philadelphia - Mount Laurel, responded to this reviewResponded May 20, 2011

Dear jersiegirl2001,

Thank you for taking the time to post a review about your experience at the Wyndham Philadelphia-Mount Laurel Hotel. We appreciate the feedback and were so glad to hear that your experience was great and you would definitely return to our hotel.

We look forward to having you as a guest again in the future.

Best Regards,

The Staff and Management of the Wyndham Philadelphia-Mount Laurel Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2011

I stayed at the Wyndham for over a month while we were filming a movie. The staff was amazing, the service top notch, and the experience second to none. The food was good, and the bar was fun......

  • Stayed: March 2011, traveled on business
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Thank amnesia60795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
agala, Manager at Wyndham Philadelphia - Mount Laurel, responded to this reviewResponded April 29, 2011

Dear amnesia60795,

Thank you very much for your pleasant review. We were delighted that you had an enjoyable stay at our hotel. It was our pleasure having you and your associates as our guests. Please be sure to visit us again soon.

Sincerely,
The Staff at the Wyndham Philadelphia-Mount Laurel

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Reviewed March 30, 2011

Bed bugs in room, no heat at all pack up and left.

Room Tip: Horrible hotel
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  • Stayed: March 2011, traveled with family
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Thank zmom27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
agala, Manager at Wyndham Philadelphia - Mount Laurel, responded to this reviewResponded April 29, 2011

Dear zmom27,

On behalf of the staff and management here at the Wyndham Philadelphia-Mount Laurel Hotel, we sincerely apologize for the negative experience you encountered during your stay at our hotel. Thank you for bringing this incident to our attention and please be assured that this is not a regular occurrence in our hotel.

As I am sure you have seen in the news, bed bugs are a world-wide epidemic affecting multiple industries and although it is impossible to prevent a bed bug from being brought into the hotel on the clothes or luggage of a traveler, immediate and thorough action is taken in response to any report to ensure the guaranteed elimination of the pest. We are horrified that this happened to you and would like very much to have the opportunity to speak with you directly. If you would be so kind as to contact us to let us know what room number you were in, so that we can have the room inspected by a third-party company, we would greatly appreciate it. With regard to the heating issue you encountered during your stay, we want apologize again and want to inform you that it was resolved shortly after the problem occurred and we sincerely regret that you chose to leave the hotel.

If your travel plans bring you back to the Mount Laurel, NJ area in the future, we hope you will consider staying at our hotel again so we may have the opportunity to provide you the quality service and experience we normally provide to our guests.

We hope to hear from you soon.

Best Regards,
The Staff and Management of the Wyndham Philadelphia-Mount Laurel

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Reviewed March 15, 2011

I travel to the Mt. Laurel, NJ area about once a week and the Wyndham in Mt. Laurel is one of the best hotels to stay at in that area. The hotel is clean and the rooms are spacious. A big plus is the amenities. It has a gym, pool, bar/lounge, restaurant and a club level floor that serves a continental breakfast with your stay. It is conveniently located right off of the NJTP or 295 on Rt.73 which is very close to Philadelphia. Their customer service is also top notch. Courteous, friendly, and service with a smile. My compliments to Ami Gala and Michael who go out of their way to make my stay enjoyable.

  • Stayed: March 2011, traveled on business
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Thank MikeV1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
agala, Manager at Wyndham Philadelphia - Mount Laurel, responded to this reviewResponded March 23, 2011

Dear MikeV1968,

Thank you very much for your kind review. I will be sure to pass on your compliments to the team. We look forward to welcoming you back to the hotel in the near future.

King Regards,
The Staff at the Wyndham Philadelphia-Mount Laurel

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Reviewed January 16, 2011

Long story short--the bridal party continually called the front desk asking if the photographer was in the lobby. We were told no over and over again. As we were leaving to go to the church, the photographer was in the lobby and had been. Photographer also informed front desk why they were there and who they are there to see. The front desk people should be ashamed of themselves. Brides being photographed getting into their grown with their bridal party is a once in a lifetime shot that was missed all b/c of an inadequate front desk clerk. NOT COOL! I would NEVER recommend this place for a bride and her guests.

  • Stayed: January 2011, traveled with family
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Thank LovesFoodWineTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kianderson, Front Office Manager at Wyndham Philadelphia - Mount Laurel, responded to this reviewResponded January 19, 2011

Dear BefwitanF,

Thank you for taking the time to post your comments in regards to your experience at the Wyndham Philadelphia Mount Laurel. Responses such as yours can only help improve the quality of service we strive to deliver to our guests.

Our staff completely understands the importance of preserving wedding day memories and would like to extend a sincere apology for the misunderstanding that occurred at the front desk. Your concerns have been brought to the attention of our managment team to help prevent this type of issue from occurring in the future.

Best Regards,

The Staff and Management of the Wyndham Philadelphia-Mount Laurel

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Reviewed December 16, 2010

We stayed at this hotel one weekend night, I've stayed there once before in the past and knew it to be a nice location. Check-in was quick and the staff was friendly. The room was spacious, clean, and comfortable. Not only is there a desk as workspace, but a nice big comfortable chair in one corner with built-in trays on each arm which gives a more comfortable workspace than simply sitting at the desk. The bed was very comfortable, we wished we'd been able to spend more than one night there.

We did not use the restaurant or bar, my previous experience with the restaurant was so-so, but if the opportunity had presented itself I'd have given it another try.

All in all, a great experience and I'd definitely stay there again and recommend it to others.

  • Stayed: December 2010, traveled as a couple
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Thank dsdr54217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kianderson, Front Office Manager at Wyndham Philadelphia - Mount Laurel, responded to this reviewResponded December 28, 2010

Dear dsdr54217,

Thank you for taking the time to post a review about your experience at the Wyndham Philadelphia-Mount Laurel Hotel. We appreciate the feedback as it can only assist us with improving the experience we deliver to our guests.

We were so glad to hear that your experience was great and you would definitely recommend our hotel to others. We pride ourselves on our great customer service.

We look forward to having you as a guest again in the future.

Best Regards,

The Staff and Management of the Wyndham Philadelphia-Mount Laurel Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Philadelphia - Mount Laurel

Address: 1111 Route 73, Mount Laurel, NJ 08054-5115
Phone Number:
Location: United States > New Jersey > Mount Laurel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Mount Laurel
#9 Business Hotel in Mount Laurel
Price Range: $92 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Philadelphia - Mount Laurel 3.5*
Number of rooms: 236
Official Description (provided by the hotel):
The Wyndham Philadelphia-Mount is located in the heart of the Mount Laurel business district, 20 minutes from downtown Philadelphia and 30 minutes from the Philadelphia International Airport. The Terra Nova Restaurant & Blue Room Bar & Lounge are located on site. The Wyndham Philadelphia- Mount Laurel also features an indoor pool, fitness center, complimentary parking and Wi-Fi. The Hotel has achieved a 3 Green Key rating through the Green Key Eco-Rating Program. This rating demonstrates that the Hotel has taken significant steps to protect the environment through its solar covered parking & other policies. ... more   less 
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Also Known As:
Wyndham Philadelphia - Mount Laurel Hotel Mount Laurel
Wyndham Mount Laurel
Mount Laurel Wyndham

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