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“Clogged septic system”

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Knights Inn Mount Laurel
Ranked #25 of 28 Hotels in Mount Laurel
Washington DC, District of Columbia
1 review
“Clogged septic system”
Reviewed January 29, 2014

My room had clogged septic system - shower, toilet, sink didn't allow water go out. Hotel management did not fix this problem in 2 days. Couldn't flush the toilet, take a shower, shave or wash dishes.

Room light switches also turn off the power outlets, so can't charge electronics at night.

Noise insulation from the neighboring rooms is nonexistent.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dimitri T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 reviews from our community

Traveler rating
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    22
    34
    21
    21
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38
28
5
19
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Rockville
1 review
Reviewed January 20, 2014

Very bad motel. Need big physical repair. Toilet does not have working flushing, sink full of water.
Wall electrical outlets does not work properly. Owner and manager do not keep their promises for 50% discount.
We stayed on 01/10/14 - 01/11/14 in room 134. It was worst experience in our live.

  • Stayed January 2014, traveled with family
    • Service
Helpful?
Thank maseich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsauken, New Jersey
1 review
Reviewed January 6, 2014

My boyfriend and I just stayed here on New Year's Eve and we were pleasantly surprised. Our room was clean, the rug looked brand new and everything was in great condition. There was a couch, coffee table, dresser, TV, microwave, refrigerator, coffee maker and a king bed all for $66. The cost even included breakfast, although we didn't make it in time. The only "issue" which really wasn't a big deal anyway because the room was nice and toasty was that they specifically mention not to ask for any extra towel or linens. We are definitely going back.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MomoJose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wildwood Crest, New Jersey
Level 4 Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed December 19, 2013

Wasn't expecting it to be a 5 star hotel but turned out worse than expected. The building needs work.

The desk staff were all very pleasant and accommodating. The lobby looks terrific and for the price, the morning breakfast items are more than expected. The TV in the room was excellent. But that's about it.

The sofa was broken. You could not sit on it. The front door was repaired but has damage above it. The AC/Heater is hanging out of the all, propped up with a 2X4, and the bed has seen enough to tell a story of it's own.

This place just needs a lot of work. For me, I won't be back unless nothing else is available.

Room Tip: Pick another hotel. If you need to stay here, ask for something off the main highway.
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lou L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camp Hill, Pennsylvania
Level 6 Contributor
152 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 21, 2013

We've stayed here before and gave an above average review (that's above average for an inexpensive motel). This year it was not so good. The room was clean, the beds were comfortable and the microwave and refrigerator worked.

What is it with 30 watt bulbs in all the lamps? If it's to save on electricity it's not working. We turned everything on so we could see. There was no phone in the room, no listing of channels for the TV so you had to search and search to find something you wanted to watch and, when we first got to the room, NO towels. After chasing down the maid we got two on Friday evening; however, when we returned Saturday evening after working all day outdoors, there was 1 towel for the two of us. No blankets on the bed and no holder for the T.P. in the bathroom. The T.P. was on the toilet tank which gets a bit awkward for those of us in our 70's and not so agile anymore.

Next year we'll be somewhere else.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edd R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Knights Inn Mount Laurel

Property: Knights Inn Mount Laurel
Address: 1104 State Route 73 South, Mount Laurel, NJ 08054
Phone Number:
Location: United States > New Jersey > Mount Laurel
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #25 of 28 Hotels in Mount Laurel
Price Range (Based on Average Rates): $
Hotel Class:2 star — Knights Inn Mount Laurel 2*
Number of rooms: 74
Official Description (provided by the hotel):
Recently renovated with new carpeting and flat screen TVs. ... more   less 
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Also Known As:
Howard Johnson Mount Laurel
Mount Laurel Howard Johnson

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