(I used Priceline to book, and I always wonder how that affects the room assignment.)
The front desk was a bit manic when I checked in. There was a wedding party checking in so much of the attention was directed that way. The gentleman checking me in initially gave me (a single traveler) a room on the first floor with two double beds. I asked to be moved to a room with one bed and somewhere other than the first floor. I was accommodated to the second floor.
Considering there are no in-room amenities I found it annoying that they needed to put a hold on my credit card. Imagine my surprise when I discovered not one but TWO holds (one for $100 and one for $50). I realize that it is par for the course, but the idea that the hotel keeps the hold for more than 5 days following my check-out is an absurd practice.
The hotel room was very warm and stuffy. I was able to adjust the thermostat, but it was run on a fan unit, so it was loud and took quite some time to cool down.
The TV is still on analog. (How is that even possible?)
There was a considerable amount of noise in the hallway well into the night. Kids running and screaming and then adults. The walls/doors are not exactly sound proof.
On a positive note, the bed was comfortable and there were ample pillows. Check out was simple (if only they'd taken the time to remove the hold at check-out). Parking was free.
- Official Description (provided by the hotel):
- The Hotel ML offers an exciting new hotel concept focused on providing unparalleled customer service in a warm and welcoming environment. Formerly the Mt. Laurel Marriott. ... more less
- Reservation Options:
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- Also Known As:
- Marriott Mount Laurel
- Mount Laurel Marriott