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All reviews double tree warm cookies living room hot tub front desk staff family reunion nice pool business trip fitness center convenient location beds were comfortable cherry hill king bed nj turnpike new jersey mt laurel
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Reviewed December 3, 2015

Very pleasant stay. The rooms are large and comfortable. They did not have utensils in the room. nor dishes so you might have to request those if you want them. We came back from a party late and found there were none but decided just to put them in the fridge for the next day. overall Great experience.

Date of stay: November 2015
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Alvin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mt. Laurel, responded to this reviewResponded December 4, 2015

Hello Alvin,

Thank you so much for taking the time to post your very nice review on TripAdvisor. We do have a great property and am so happy to hear everything was great for you while you were here. As you mentioned, our rooms are large, the grounds are beautiful and very well maintained. We do not have utensils in our rooms as we do not have full kitchens in them. However, we are more than happy to give them to you upon request. We are happy that you enjoyed your stay. We sure hope to see you back sometime real soon. Thank you!

Pennie O.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2015

My husband was very unhappy that the name Doubletree as not visible on the building. Instead the name of the Restaurant was visible in big red letters. I am a Hilton Honors member. This hotel sets aside a section of suites for members. Our suite was pretty far away from the front desk, a much longer walk than we expected. Also, I was very disappointed that this hotel did not provide a complimentary breakfast. On the positive side, the beds were very comfortable.

Date of stay: November 2015
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Karen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mt. Laurel, responded to this reviewResponded December 4, 2015

Hello Karen,

Thank you so much for taking the time to post your review on TripAdvisor. We are very happy that you selected our property to stay at. We know that there are many options in the area but are very happy you selected ours. I understand your comment on the long walk to the room, but have to tell you that being only three stories high, it allows us to have the two beautiful waterfalls and landscaped grounds that we do. We hope to see you again real soon. Thank you!

Pennie O

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Reviewed November 15, 2015

I was there with family and friends for a wedding that we were attending the Merion. We had a little more than 10 rooms booked there . And i will def be going back. the staff was great and very attentive. My room had an amazing view of a fountain. The staff made sure we had an awesome stay they even let us have a late check out for free. Not to mention did we each get a free warm cookie when checking in. It was very welcoming.

Date of stay: November 2015
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank lgonzalez344
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mt. Laurel, responded to this reviewResponded November 19, 2015

Valued Guest,

Thank you so much for taking the time to post your very nice review on TripAdvisor. We are very happy that you selected our property to stay at while in town for the wedding you attended. We sure hope to see you back sometime real soon. We will have the nice "Warm Chocolate Chip Cookies" waiting for you at check in! Thank you!

Pennie O.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2015 via mobile

Overall it is a great stay and the staff is always accommodating. I stay here quite frequently and as a result they really make you feel like you are at your home away from home. I just wish they would leave the bar staff along. Recently it appears that they have been rotating the bar staff to the dining room as servers and the servers to bartenders. Trish and Karen are the "A" team let them be!

Date of stay: November 2015
Trip type: Traveled on business
Thank Len P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mt. Laurel, responded to this reviewResponded November 19, 2015

Hello Len,

Thank you so much for taking the time to post your nice review on TripAdvisor. We are very happy that you select our property to stay at. We know that there are many options in the area but are very happy that you keep coming back to ours. I will be sure to mention your comments to the Restaurant Manager about the bar staff. We hope to see you back real soon. Thank you!

Pennie O.

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Reviewed November 9, 2015

This was seriously the best hotel room I've ever had. The living room was comfortable to work in, the bathroom was pristine, and the king bed with awesome pillows was, well, awesome! I wished I could have stayed another night.

Date of stay: November 2015
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Fran C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mt. Laurel, responded to this reviewResponded November 11, 2015

Hello Fran,

Thank you so much for taking the time to post your very nice review on TripAdvisor. We are very happy that you selected our property to stay at. We know that there are many options in the area but are very happy that you selected ours. As you mentioned, the beds are awesome along with all the other special things we have to offer as well. We sure hope to see you back real soon. Thank you!

Pennie O.

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