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“Nothing Spectacular but Solid”

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DoubleTree Suites by Hilton Hotel Mt. Laurel
Ranked #2 of 28 Hotels in Mount Laurel
Certificate of Excellence
GreenLeadersSilver level
Reviewed May 19, 2013

I recently stayed at the Double Tree Suites in Mt. Laurel while traveling on business. Spent just one night. Checked in around 8:30 and was greeted by a very pleasant front desk clerk. The warm chocolate chip cookie was greatly appreciated after spending time in cramped and crowded airplanes. The room was nice. Nothing spectacular but suited my needs. The bathroom was probably the nicest part of the room. Bed was comfortable and the thermostat on the wall let me control the temperature to where I like it (cold). Did not hear noise from the neighbors. That evening we ate at the onsite restaurant (GG's). Again, nothing spectacular but solid food. I thought it was a bit pricy for what you go. Breakfast the next morning was decent. The wait staff was not the most accomodating that morning. Overall, not a bad place to stay on a business trip.

  • Stayed: May 2013, traveled on business
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3  Thank CGB5620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mt. Laurel, responded to this reviewResponded May 21, 2013

Dear Valued Guest,

Thank you so much for taking the time to post your review on Tripadvisor. We are very happy that you selected our property to stay at. I have to agree with you, it is a great feeling to be greeted by a smiling face upon arrival. I am so happy that you mentioned the bathroom in your room, which is one of many items that are in the process of being refreshed and renovated at our property. We sure hope to see you back sometime real soon so you can see and enjoy all of the other great changes we are doing as well. We will continue to have that nice warm chocolate chip cookie waiting for you at check in. Thank you!

Pennie O

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612 - 618 of 749 reviews

Reviewed May 9, 2013

By far one of the best hotels in the area. The customer service was excellent.
The greeting at the door was very suprising and nice. What a nice treat those chocolate
chip cookies. The rooms where very clean and stored with all the necessities. The temperature of the rooms was nice. The hotel is close by 2 malls, the cherryhill mall and the moorestown mall. Also we where located near all the famous restaurants. It is located near all the major highways, like route 295, the turnpike, route 73, route 70 and route 38. What a convenience!!!

  • Stayed: May 2013, traveled as a couple
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3  Thank revnate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mt. Laurel, responded to this reviewResponded May 15, 2013

Dear Valued Guest,

Thank you so much for taking the time to post your review on Tripadvisor. We are very happy that you selected our property to stay at. I have to agree with you, having great customer service is very important and that is what we strive for. We sure hope to see you back sometime real soon. We will have the chocolate chip cookies waiting for you. Thank you!

Pennie O.

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Reviewed May 8, 2013

I stay in a 2-Rm king suite with my 3 boys and hubby, and it was quite comfortable. The room was clean and fresh. We were greeted with warm chocolate chip cookies :) The pool was warm and refreshing. This hotel was a get choice for my family. Close to malls and restaurants. Will stay here again.

  • Stayed: May 2013, traveled with family
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1  Thank Kayskatering
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mt. Laurel, responded to this reviewResponded May 15, 2013

Dear Valued Guest,

Thank you for going on Tripadvisor and giving us a great review. We really appreciate it. I am happy to hear that you enjoyed yourselves while you were here. That's exactly what we want to have happen. We hope to see you back real soon. We will have a nice warm chocolate chip cookie waiting for you!

Thank you!

Pennie O.

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Reviewed May 3, 2013

The rooms are generously sized and well appointed. The layout is rather spread out, so you will do some walking. However, the location is relatively safe and removed from nearby congestion. My family and I stayed for a few nights over the weekend and we enjoyed the Restaurant and the pool. A good spot for a quick weekend getaway!

Room Tip: Room 370 is on the top floor and overlooks the waterfall.
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  • Stayed: May 2013, traveled with family
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1  Thank Dslunlimited
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mt. Laurel, responded to this reviewResponded May 7, 2013

Valued Guest,

Thank you so much for taking the time to post your review on Tripadvisor. We are so happy that you selected our property to stay at for your weekend getaway. We sure hope you come back and see us for another weekend getaway real soon. Thank you!

Pennie O.

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Reviewed April 28, 2013

we stayed for three nights here and had a great room with a walk out balcony. we were very busy on our trip, wished we had more time just to stay and enjoy the hotels extras like the pool and exercise room.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank Adam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mt. Laurel, responded to this reviewResponded April 30, 2013

Hi Adam,

Thank you so much for taking the time to post your very nice review on Tripadvisor. We are very happy that you selected our property to stay at. We strive to please all of our guests whether they are here for business or pleasure, that’s our goal! We sure hope to see you back sometime real soon. Thank you!

Pennie O.

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Reviewed April 8, 2013

Large suite, excellent staff, so much better than most of the hotels in the Mount Laurel area. Like that chocolate chip cookie on arrival. Lots of business travelers. Relaxing. Bar has ample drink sizes. Front desk is to be commended.

  • Stayed: April 2013, traveled on business
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2  Thank EagleEyeBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mt. Laurel, responded to this reviewResponded April 10, 2013

Valued Guest,

Thank you so much for taking the time to post your review on Tripadvisor. We are very happy that you selected our property to stay at while you were in Mt. Laurel, NJ. We know that there are many options in the area but are very happy that you selected ours. Our friendly Front Desk staff is always happy to great you with our delicious warm chocolate chip cookie. We look forward to having you stay with us again. Thank you!

Pennie O.

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Reviewed April 8, 2013

After trying all the Marriott hotels near here looking for the "Marriott bed", I eventually came back to the Doubletree since I couldn't find the real deal in any of the Marriott chain hotels near here.

The Doubletree staff are friendly and attentive, and there are a lot of special things that make this place like a home away from home: the two-room suites help you keep work and sleep separate. The spaces are large. There is a hot breakfast available with eggs made to order. PURE rooms are available for those with allergies. I really like the Whole Foods down the road for healthy, convenient options.

Room Tip: Rooms facing inside are much quieter.
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  • Stayed: March 2013, traveled on business
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1  Thank HelenH777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mt. Laurel, responded to this reviewResponded April 9, 2013

Helen,

Thank you so much for taking the time to post your review on Tripadvisor. We are very happy that you selected our property to stay at. We know that there are many options in the area but are very happy that you keep coming back to ours. Not only do we have awesome beds but as you mentioned there are a lot of other special things we have too. We hope to see you back real soon.

Thank you,

Pennie O.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Hotel Mt. Laurel

Address: 515 Fellowship Rd, Mount Laurel, NJ 08054-3404
Phone Number:
Location: United States > New Jersey > Mount Laurel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Mount Laurel
#1 Green Hotel in Mount Laurel
#3 Business Hotel in Mount Laurel
Price Range: $125 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree Suites by Hilton Hotel Mt. Laurel 3*
Number of rooms: 204
Official Description (provided by the hotel):
The DoubleTree Suites by Hilton Hotel in Mt. Laurel, NJ is located near Philadelphia's corporate corridor (reach downtown Philadelphia in less than thirty minutes). Our all-suite hotel (accessible rooms available) is close to corporations including: BAE Systems, Bank of America, IBM, and General Electric. Enjoy your stay at our beautifully-landscaped hotel as you listen to the sound of waterfalls in our courtyard. Sit down for dinner at our on-site restaurant, Redz Restaurant (for breakfast, lunch or dinner). Our DoubleTree hotel guests enjoy our all two-room suites with separate living areas, private balconies, microwaves and mini-refrigerators. Enjoy other hotel amenities including, but not limited to: business center with complimentary printing services, fitness room, swimming pool, multi-lingual staff, on-site lounge, room service and our snack shop. We have several meeting rooms and ballroom space available for your next conference or event in the Philadelphia area. Our largest ballroom - the Grand ballroom - accommodates up to 300 people (with our theater-style seating set-up). Parking is free for our guests. ... more   less 
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Also Known As:
Doubletree Guest Suites Mt. Laurel Hotel Mount Laurel
Doubletree Mt Laurel
Doubletree Mount Laurel

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