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“Decent Hotel - typical Courtyard” 4 of 5 bubbles
Review of Courtyard Mt. Laurel

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Courtyard Mt. Laurel
Ranked #12 of 28 Hotels in Mount Laurel
Greensboro,NC
Level Contributor
209 reviews
208 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
“Decent Hotel - typical Courtyard”
4 of 5 bubbles Reviewed April 9, 2014

Great staff, decent location for the area. Was upgraded to a suite - which was nice. Room was clean & comfortable. Good Starbucks coffee. Looks like some decent dining options available yet just grabbed a sandwich at WaWa. No complaints.

  • Stayed April 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PeterFNYNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kristen l, General Manager at Courtyard Mt. Laurel, responded to this review, April 10, 2014
I am alway honored to read reviews from travellers who take time from their busy schedule to let us know how we are doing. Thank you for the feedback! We do share all the information with the staff to make every attempt to keep improving on a daily basis.

I am glad you enjoyed your suite upgrade! As well we are pleased to feature Starbucks beverages in our Bistro...we hope you will join us again soon should you find yourself in Mount Laurel.

Thank you for the time you took to send in this review, and thank you for choosing Marriott Hotels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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194 reviews from our community

Traveler rating
    63
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    33
    15
    6
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed March 31, 2014 via mobile

We recently stayed here for 2 nights and overall the staff at the desk was extremely friendly. I called early on the day of check in and requested a top floor room which the woman I spoke to took care of. The hotel was extremely clean and it looks like it may have been recently renovated. We had an issue with housekeeping on the second day and mentioned it to the desk clerk upon check out who said she would pass it along. I received an email the following day with an updated receipt with a credit to my account for the inconvenience. I would definitely recommend this hotel.

Stayed March 2014, traveled with family
Helpful?
1 Thank Rich D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kristen l, General Manager at Courtyard Mt. Laurel, responded to this review, April 10, 2014
Thank you so much for the kind words regarding your recent stay here at the Courtyard Mount Laurel! We know you have many choices in this area for lodging so we are very pleased to see you enjoyed your stay.
We would love to serve you again should your travels include Mount Laurel in the future.

As always thank you for choosing Marriott Hotels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Level Contributor
39 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed March 19, 2014

Great location...easy in and out wit many places in driving distance to eat and shop. A little disappointed that the Courtyards have removed the free coffee from the lobby. The staff was friendly and the rooms were clean. Would choose this hotel over the Westin which is right across the street in a second!

  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank NJGolfVac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kristen l, General Manager at Courtyard Mt. Laurel, responded to this review, March 20, 2014
Thank you so much for the review of our hotel! It means a lot to the staff to know we kept you comfortable during your recent stay in Mount Laurel...we all thank you for letting us know.
Yes, Courtyard Hotels have eliminated the complimentary coffee in our lobby areas but we do feature Starbuck's coffee which is available almost 24 hours a day! There are coffee makers in the guest rooms, and for that perfect Starbuck's drip, latte or macchiatto we are ready in the Bistro both night and day to serve you!
Thank you again for choosing Courtyard Mount Laurel. We look forward to seeing you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Potomac, Maryland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed January 8, 2014

I stayed at this property while in town for business. The staff is super nice and offers great customer service. The lobby is beautiful and the all interior has a real comfortable feel. The room is nice with some modern feature but is really not put together well. I had a king size bed the way it was placed the room, you had to contort to watch TV. The shower also has a few moldy spots. I have faith is this hotel. I little bleach and reorganization of the room and I will stay again.

  • Stayed November 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kristen l, General Manager at Courtyard Mt. Laurel, responded to this review, January 10, 2014
Thank you for reviewing the Courtyard by Marriott in Mount Laurel. We truly appreciate the honest and sincere feedback, as well as your trust in our hotel.
We will review this critique with the entire staff for learning and training, and work to correct the cleaning concerns you mentioned. We already have some plans being scheduled for this as we speak!

Thank you again and please visit us often when your travels bring you to Mount Laurel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 4, 2014

As a person who travels 80-100 nights a Yr, I can honestly say the Team Members at This Hotel are the Best! From the time you arrive you are greeted with a smile and from A front desk staff that shows real interest in you and your needs for your current stay. The Bistro staff like the front desk team members also shows that same genuine interest in your Breakfast, Dinner, Snack or Drink needs.

The rooms have all been updated in the past year and are always clean and comfortable.

  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kristen l, General Manager at Courtyard Mt. Laurel, responded to this review, January 6, 2014
Thank you for the wonderful comments and review of the Courtyard by Marriott, Mount Laurel!
We understand that if we take care of our guests they will return and your feedback assures the staff that this works!
It will be a pleasure to welcome you back on your next visit to the area and as always we do appreciate the information and review.

Thank you again and travel safely.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed January 4, 2014

Great location conveniently located at route 73 and the NJ Turnpike. Greyhound Bus Station is directly across route 73 which is convenient for transportation to New York City. Safety seems to be important to Marriott in that you must use your room key card to gain access to the building. This is a major plus for single travelers. Rooms are well equipped and comfortable. Wonderful Marriott bedding, quiet HVAC with wall thermostat, big flat screen TV., coffee maker, small refrigerator, ice bucket, large moveable computer desk with adjustable roller chair. Bathroom is well equipped with soaps, towels, hair dryer and ironing board. The rooms, hallways and lobby have just been renovated within the past year. I am not a fan of the new lobby decor as it looks chopped up and not very inviting. A small fitness room and indoor spa pool are available at no charge as well as an outdoor pool in season. Courtyard has removed the complimentary coffee from the lobby and you must resort to “bathroom coffee” in your room or pay for Starbucks Coffee in the lobby. I do wish that Courtyard would provide a complimentary continental breakfast like other hotels offer in this price range.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BUCKETLISTTRAVELERS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kristen l, General Manager at Courtyard Mt. Laurel, responded to this review, January 6, 2014
Thank you for the honest feedback and review of the Courtyard by Marriott! We truly appreciate your comments and your loyalty to our hotel.

We do hope to serve you again in the future, and as always thank you for staying at the Courtyard Mount Laurel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
93 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed December 31, 2013

Thanks for a great stay! We stayed here during our trip to visit family for Chrismas and were glad we did. The room was spacious and very clean, the staff went out of their way to help make our stay a good one. They were helpful in recommending places to eat and pick up some beverages for the evening! Great Job Courtyard! Thanks for a great stay!

Room Tip: Use the internet to get the best deals....
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank oscmj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kristen l, General Manager at Courtyard Mt. Laurel, responded to this review, January 2, 2014
Happy New Year!

Thank you for the kind words and the feedback regardsing your stay. We very much appreciate knowing that you enjoyed your stay and felt comfortable.
Please join us again should your travels again include Mount Laurel!

Thank you for choosing Courtyard by Marriott!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Mt. Laurel

Property: Courtyard Mt. Laurel
Address: 1000 Century Pkwy, Mount Laurel, NJ 08054-1145
Phone Number:
Location: United States > New Jersey > Mount Laurel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 28 Hotels in Mount Laurel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Mt. Laurel 3*
Number of rooms: 151
Official Description (provided by the hotel):
The state-of-the-art lobby at the Courtyard Mt. Laurel Hotel offers greater flexibility and choices for our guests. Convenient to Philadelphia (PHL) Airport, our Mt. Laurel hotel lobby features flexible spaces to work or relax in, free Wi-Fi and easy access to the latest news, weather and airport updates via our GoBoard(R). The highlight of our lobby is The Bistro- Eat. Drink. Connect.(R), which provides healthy food and beverages in the morning and dinner service with cocktails. Our Mt. Laurel hotel is located minutes to historic downtown Philadelphia, Coco Keys, Battleship, NJ, the New Jersey State Aquarium and Atlantic City. Accessible to I-295 and the NJ Turnpike, our hotel in Mt. Laurel is also located nearby Lockheed Martin, Computer Sciences Corporation (CSC), Hewlett Packard and TD Bank. With 1,200 square feet of meeting space, the Courtyard Mt. Laurel Hotel is the perfect choice for small meetings & events. Perfect for business and leisure travelers alike, choose us for your Mount Laurel, NJ hotel. ... more   less 
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Also Known As:
Courtyard By Marriott Mt. Laurel Hotel Mount Laurel
Courtyard Hotel Mt Laurel
Courtyard Mount Laurel
Mount Laurel Marriott
Mount Laurel Courtyard

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