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“Will definitely return”

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Residence Inn Mt. Laurel at Bishop's Gate
Ranked #16 of 28 Hotels in Mount Laurel
Reviewed June 21, 2012

The residence inn is at a great location with food and shopping nearby. The place itself is very clean and the staff was friendly. The room was great and they were able to provide two pack and plays for our kids. Breakfast and dinner was very good and the dining area was always kept clean. We were able to use the pool which the kids enjoyed.

  • Stayed: June 2012, traveled with family
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1  Thank Gina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 23, 2012

We are very happy that you were able to experience all our hotel has to offer. We look forward to seeing you again on your next trip to the area.

Sincerely
Ben Laster

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165 - 171 of 199 reviews

Reviewed May 31, 2012

Recently, my wife and our infant daughter and myself has the pleasure of staying at the Residence Inn Mt. Laurel at Bishop's Gate. The hotel was clean, well appointed, and safe. I had the pleasure of meeting the General Manager, Benjamin Laster. Everyone on Mr.Laster's staff was pleasant and helpful and provided us with outstanding service. What could have been a stressful experience was made into a very pleasant stay. Thank You.

  • Stayed: May 2012, traveled with family
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Thank Greg P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin L, Manager at Residence Inn Mt. Laurel at Bishop's Gate, responded to this reviewResponded June 2, 2012

Thank you for staying with us. We are glad that we could take an otherwise stressful experience and make it very pleasant. Your have a beautiful baby daughter. Enjoy your new family.

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Reviewed May 27, 2012

This was our 1st experience staying at a Residence Inn, but it definitely won't be our last, as the hotel not only met, but exceeded all expectations.

The entire hotel complex, both inside and out, is very clean and well kept. The staff is genuinely friendly, courteous and helpful in every possible respect.

The suite layout is ideal for family travel. There are two bedrooms, each with a bathroom, separated by a common living room/kitchen area. The suite contains 3 TV's (1 in each bedroom and 1 in the common area); common area also contained a fire place. The bedrooms are ample space; the vanity area contains drawers for toiletries, etc., and the bathroom itself has both an exhaust fan and a warming fan (great for chilly evenings getting out of the shower).
The beds are comfortable and when reserving on-line we were given a choice of pillow types and an option for extra towels. Although we heard some noise while walking in the halls at times, we never heard a thing once we were in our room.

The kitchen area contained a full size fridge and stove, microwave, dishwasher and plenty of dishes, eating and cooking utensils as well as a table and chairs for 4.

Breakfast was good, plenty of options and always kept well stocked/replenished and fresh. Additional seating was available in an adjacent room on busier mornings. The hotel also hosts "social nights" - they served dinner to the entire hotel 3x during our week stay. Food was, again, good, fresh and well stocked. This was beyond anything we ever expected!!!

The location is convenient to several shopping areas as well as almost across the street from a GREAT grocery store called Wegman's - wish we had these in Chicago!!!! New Jersey jug handle left turns had us a bit frustrated initially, but we eventually got the hang of it. Certainly not something to hold against the hotel.

Although we were in the area to assist in a local Philadelphia move and were originally booked in a hotel near the Philly airport, I am so glad we changed to the Residence Inn at Mt. Laurel. It was so worth the distance from downtown Philly and the toll bridge to have found the hotel and experienced such a wonder stay.

Thank you Mt. Laurel Residence Inn - we will be back!

  • Stayed: May 2012, traveled with family
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Thank Shootrays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin L, General Manager at Residence Inn Mt. Laurel at Bishop's Gate, responded to this reviewResponded June 1, 2012

I am glad that we met and exceeded all your expectations. Thank you so much for your great review of our hotel. We look forward to seeing the next time you come to visit Philadelphia.

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Reviewed May 21, 2012

I tend to stay at Residence Inns when I can because I like the kitchen and living room feel vs. bed only. This particular Residence Inn met my requirements and more. It's one big building, not a cluster of smaller buildings; and I requested and received top (3rd) floor.

Because the bedroom area is behind the bathroom and therefore insulated from noise, I felt as though I was the only occupant. The light-blocking curtains did their job and my room was dark and quiet when I needed it to be.

I didn't take advantage of the food served at b'fast and after work because I'm vegan; I only swiped a piece of fruit in the mornings. The food area was always busy and bustling, but never seemed dirty or crowded. It does not serve beer or wine in the evenings, only soft drinks (local law, I presume).

Location is among great variety for shopping, restaurants (pub style places - Prospector grill, PH Whelihans, Ruby Tuesday), and an incredible grocery store (Wegmans) almost across the street. Driving in NJ with their 'jug handle' roads (no lefts allowed so you take a right and drive 3/4 around a circle to come out in cross street, where you then take a left at a light) had me going the wrong way at first; and a sign earlier on the street would be helpful as there is no entrance to the hotel at the stop light (although this could be due to construction in the parking lot).

  • Stayed: May 2012, traveled on business
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Thank marymcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin L, General Manager at Residence Inn Mt. Laurel at Bishop's Gate, responded to this reviewResponded June 1, 2012

Thank you for your great review of our hotel. We are delighted you enjoyed your stay and we hope to see you again on your next visit to Mt. Laurel, NJ.

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Reviewed May 7, 2012

We stayed one night at the Marriot Residence Inn in Mt. Laurel while in the area for a First Holy Communion. What a nice place! The hotel opened in 2007 and still has that brand new feeling. The rooms are all suites and it was quite large, with a full kitchen, big sitting area and nice bedroom. The whole place, our room and the public areas, was ultra-clean. The staff were very pleasant and helpful and the full breakfast was well done. After staying across the river numerous times in the many 3 star places near the Phila Airport, I will never go back and will always come back to this hotel. Almost forgot to mention, it has a small but adequate gym, two treadmills and an elliptical, high quaity gear plus a multi-purpose weight machine and free weights. Didn't use the pool as it does not open till 9 a.m.; wish it had opened earlier but ths was no big deal.

Room Tip: We stayed in room 101; nice as it is on first floor and it is the first suite when you enter the bui...
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  • Stayed: May 2012, traveled with family
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Thank Kevin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin L, General Manager at Residence Inn Mt. Laurel at Bishop's Gate, responded to this reviewResponded May 8, 2012

Thank you for your great review of our hotel. We are very happy that chose us over the convienence of staying in Philadelphia. We are please to hear that in one night you were able to experience all our hotel has to offer from the service of our staff to the overall cleanliess of our facility. It was a pleasure having you stay with us and we look forward to seeing you again in the future.

Sincerely,
Ben Laster
GM

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Reviewed April 4, 2012

i chose this place as my home away from home for three months because everyone in their staff from the maids, concierges to the cooks were some of the friendliest and at the same time professional hotel employees i've ever come across. whether you just spend the night or remain longer like in my case i hope you run into either benjamin, jesse, ashley or eric and experience great four star service and treatment at a far lesser price. the hotel location (philly only 20 minutes away), great staff & amenities far exceeded my expectations, i'm sure it'll do same for you.
-art

Room Tip: even during peak hours, the 3rd floor still provides lightning speed wi-fi with plenty of daylight...
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  • Stayed: March 2012, traveled on business
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Thank art g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin L, General Manager at Residence Inn Mt. Laurel at Bishop's Gate, responded to this reviewResponded April 5, 2012

We strive to make our hotel every guests' home away from home, whether you are with us for business, leisure, relocation, or temporary housing. I'm glad that you enjoyed your stay with us. You were as much part of our family during this stay as we were yours. We hope to see you again in the future.

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Reviewed March 23, 2012

Having been in the hotl industry for over 10 years myself, I know all too well the challenges faced in a business class hotel. My recent stay at the Residence Inn in Mt Laurel, NJ greatly exceeded my expectations. Not only was the room clean, comfortable and full of amenities, but the staff there is top notch. From the GM, Benjamin Laster who seemed to be there the entire time (though I'm told he lives elsewhere) to his operations managers Ashley Lukowicz - who was always with any questions or concerns, and Jesse Coffey - who was very helpful with directions into town, the staff seems to have mastered the fine art of Hotel Customer Service.

I would highly recommend this hotel and strongly suggest that the owners and Marriot Hotels take notice of this exemplary staff.

  • Stayed: March 2012, traveled on business
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Thank Ray B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin L, General Manager at Residence Inn Mt. Laurel at Bishop's Gate, responded to this reviewResponded April 5, 2012

Thank you for your generous review of our hotel and staff. We strive to to exceed expectation and deliver excellent customer. We hope you visit us again when traveling in the New Jersey area.

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Additional Information about Residence Inn Mt. Laurel at Bishop's Gate

Address: 1000 Bishops Gate Blvd, Mount Laurel, NJ 08054-4634
Phone Number:
Location: United States > New Jersey > Mount Laurel
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Mount Laurel
#4 Romantic Hotel in Mount Laurel
#5 Business Hotel in Mount Laurel
Price Range: $121 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Mt. Laurel at Bishop's Gate 3*
Number of rooms: 144
Official Description (provided by the hotel):
Residence Inn Mt. Laurel at Bishop's Gate by Marriott, one of the premier extended-stay hotels in Mount Laurel, NJ, welcomes you to Philadelphia. Our Mount Laurel extended-stay hotel is ideal for relocation, long business trips or family vacations and features 144 suites equipped with separate areas for sleeping, working, eating and relaxing, so you can work and live comfortably. Also, our Mt. Laurel, NJ, extended-stay hotel's location is just minutes from Philadelphia's Liberty Bell, Independence Hall, Philadelphia Convention Center, New Jersey State Aquarium and popular family attractions, such as Please Touch Museum or Garden State Discovery Museum. We provide a complimentary breakfast buffet and high-speed Internet access for convenience and productivity. Experience all that this long-term lodging destination has to offer, and let us make you feel right at home. ... more   less 
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Also Known As:
Residence Inn Mt. Laurel At Bishop`s Gate Hotel Mount Laurel
Residence Inn Mount Laurel
Mount Laurel Residence Inn

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