My boyfriend was in a car accident in front of this hotel. When he went in to use the phone, the staff was very rude and told him he was not allowed. When I arrived almost an hour later, because he had to walk to a payphone, I went in to ask why, when someone has been in an accident, why they couldn't use the phone. I was then told the same thing, he wasn't a registered guest therefore he couldn't use the phone. I then said, "But he was in a car accident, and you still wouldn't let him use the phone?" At this point the two girls didn't say anything, and then the one turned and went into another room, and I was completely ignored. I couldn't believe they could be so rude. You would think someone who worked in customer service would have a little more compassion, even if it was fake.
- Official Description (provided by the hotel):
- It's easy to make yourself at home when you stay in an apartment-style, extended stay suite. Staybridge Suites Philadelphia - Mount Laurel hotel's location near Philadelphia, PA creates stress-free travel to that city's attractions. You can spend less time in traffic and more time exploring bustling Center City and Independence National Historical Park thanks to the hotel's location near Philadelphia, PA. If you want to go shopping, Cherry Hill Mall, less than 10 minutes away, features a large selection of well-known stores and great dining establishments. Whether a project, training or relocation brings you to Mount Laurel, NJ, the hotel's staff makes you feel at home. Stay fit with a basketball or volleyball game, swim in an indoor, heated pool and jog in the Fitness Center. We even provide guests with a free guest laundry facility. Take advantage of our pet friendly hotel's affordable rates and reserve your Mt. Laurel suite today. ... more less
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- Also Known As:
- Staybridge Suites Philadelphia - Mt Laurel Hotel Mount Laurel
- Staybridge Suites Mount Laurel