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“Best hotel in the area by far!!” 5 of 5 bubbles
Review of HYATT house Mt. Laurel

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HYATT house Mt. Laurel
Ranked #4 of 28 Hotels in Mount Laurel
Certificate of Excellence
Harrisonburg, Virginia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Best hotel in the area by far!!”
5 of 5 bubbles Reviewed March 19, 2012

This hotel was very clean and has the most comfortable beds !! The staff was so pleasant and always accommodating. This is a great place especially if you are traveling with children. The hotel is beautiful inside and out!! Thanks for the great experience :)

Room Tip: I stayed on the top floor and the first floor on opposite sides of the property and both were excell...
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  • Stayed March 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Rosa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcel R, General Manager at HYATT house Mt. Laurel, responded to this review, April 18, 2012
Dear valued guest:
Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing our survey and make it a great day.

Sincerely,

Marcel Roos
General Manager
HYATT house Mt Laurel NJ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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342 reviews from our community

Traveler rating
    170
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    35
    15
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • English first
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English first
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed March 3, 2012

This is a nice all-suites hotel in a convenient location in Mt. Laurel. The rooms are well kept and spacious. The beds are comfortable. The high speed internet in my room was rather slow and had difficulty streaming video on my ipad, but was adequate for things like email and web browsing. It should be noted that this hotel does not have elevators and does have exterior corridors. The breakfast is not as good as Homewood Suites or Residence Inn (fewer selections). The soap, shampoo, and conditioner have a very heavy perfume smell that I find unpleasant. This hotel isn't a bad choice, but there are better choices in the same area.

  • Stayed March 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Mikes-in-tx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed February 23, 2012

this hotel was like a mini apartment! full kitchen: full size refrigerator, microwave, dishwasher, stove and even silverware and dishes! We had one king size comfortable bed and two regular size beds. Plenty of blankets and pillows. I hate asking the front desk for extra as if it is such a demand. 3 flat screen tv's which satisfied all the kids and adults. Even a dvd player. Breakfast is included and on the weekends it is available until 11am which is great since I like to sleep late. They have evening activities which is just nice to have an option. There is a nice size gym, outdoor pool, and a laundry room. Will be staying here again seeing it was affordable and near different attractions even in PA.

  • Stayed February 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ichinagrli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcel R, General Manager at HYATT house Mt. Laurel, responded to this review, April 18, 2012
Dear valued guest:
Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing our survey and make it a great day.

Sincerely,

Marcel Roos
General Manager
HYATT house Mt Laurel NJ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guilford, Connecticut
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed February 21, 2012

The room was not very clean. The rim of the toilet was very dirty (black), there was mold in the bathtub. Folded into the fold-up bed where my son was to sleep was a used Poland Springs water bottle. There was a white substance on the computer chair, I won't go into detail as to what I imagined it could be. Upon drying my hands the towel rack in the bathroom completely fell off the wall and there was a hole. Also, maintenance had to come and fix the DVD player becasue the plug did not work. We had a package where we got 2 free tickets to the waterpark and upon checking in, the woman at the front desk told us that the tickets were date specific and they were to be used that day, we did not plan on attending that night seeing how it was closing in 2 hours. She said they would have to call over the next day and have it approved to the use the tickets the next day. She also made it seem like it was MY fault for not telling the reservationist which day I would be attending the waterpark, how would I know the tickets were date specific if they didn't tell me?? The next morning we went to check out and get everything straightened out with the tickets and the manager told us that the tickets were NOT date specific and we could use them at any time!! REALLY? We were stressed all night about possibly having to buy new tickets when there was no problem at all. It was not a great stay and if I were to travel to this area again....I DEFINITELY would not stay here.

  • Stayed February 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Tracy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcel R, General Manager at HYATT house Mt. Laurel, responded to this review, April 17, 2012
Dear valued guest:

Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconveniences during your stay and hope to see you during your next visit.

Sincerely,

Marcel Roos
General Manager
HYATT house Mt Laurel NJ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed January 28, 2012

Great stay my family had a good time the upgrade was fantastic the kitchen and the suites are almost like apartments very clean and the staff was fantastic. thanks again this is my location every year.

  • Stayed January 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MICHAEL S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherry Hill, New Jersey, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 25, 2012

the staff was excellent and and i really enjoyed my room, housekeeping kept it very neat and the hotel its self was very modern and kept together. i have been to many hotels due to the fact that i travel so often because of work and i have to say this has to have been one of my best expierences. i greatley appreicate all fo the effort that this staff puts in to kepping the hotel in such great shape and i reccemond it to anybody that is looking for a hotel in the mount laurel area.

  • Stayed December 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Aaron T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 25, 2012

This is the first time I stay at this hotel and it happened to be a mistake , I'm very glad I made this mistake , I had a great experience I will come again .

  • Stayed January 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank yolanda123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HYATT house Mt. Laurel

Property: HYATT house Mt. Laurel
Address: 3000 Crawford Place, Mount Laurel, NJ 08054-3946 (Formerly Summerfield Suites Hotel Mt Laurel)
Phone Number:
Location: United States > New Jersey > Mount Laurel
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Mount Laurel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Mt. Laurel 3*
Number of rooms: 116
Official Description (provided by the hotel):
The Hyatt house in Mt Laurel, NJ is a perfect choice for work or play. Our all suite hotel features one and two bedroom suites with fully equipped kitchens, living rooms, separate bedrooms with large bathroom(s) and closets. Each morning we offer a complimentary hot/cold breakfast buffet to start your day right. Monday- Thursday we also provide our guests with a complimentary evening social including non-alcoholic beverages, fresh salad, and a hot entree. Our hotel also features a fitness center, sports court, outdoor seasonal swimming pool, on site laundry facilities and business center. For one night or one month, you will feel like you are home. We accept all family members, even your pets! ... more   less 
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Also Known As:
Hyatt Summerfield Suites Mt. Laurel Hotel Mount Laurel
Hyatt Mt Laurel
Summerfield Suites Mount Laurel
Hyatt Mount Laurel
Mount Laurel Summerfield Suites
Mount Laurel Hyatt

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