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76 - 81 of 83 reviews
Reviewed August 8, 2010

When we tried to check in to the hotel in Mount Laurel New Jersey, they couldn't enter our "check in" on their computer even after the clerk consulted on the phone with the manager. So, they put us in the nearby Extended Stay Deluxe for the night. When I came back on Friday night, we checked in alright this time, but the bathroom fan didn't work and the freezer noise was unusually loud - not good for sleeping. Also, the smoke smell from a nearby room filled our non-smoking room and we were smelling smoke all night!. Also, at 9:15 p.m., a man was trying relentlessly to use a key to get into our room (I saw him through the peep hole). I just ignorned him and he went away after a few minutes. Fifteen minutes later he came back to try our door. Then I phoned the front desk and they told me that there was some confusion with the booking! My mother screamed "No!" and he went away. No one from the front desk came to the room to straighten things out. When I asked to speak to the manager the next morning, they said that they didn't know what time he would be in. When I went down to check out, the girl told me that the manager is entering the lobby now to straighten out the problem. When I saw him, I asked him if he was the manager and he replied "yes" and walked right by me! When I finished loading up our car, I came back to check out and I explained everything to the manager and he said I should have phoned the police when the man was trying to enter our room!

  • Stayed: August 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank boydbailey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2005

Again, quite frankly I just want a clean, decent, safe place to lay my head down, kick back, shower and relax.

That being said, I do not require the amenities such as room service, a hotel restaurant and exercise facilities, only that a pool being on the premises is a positive. Also the staff at the front desk were quite helpful and nice. **this site has an excercise room

I prefer to save money and that being said I like the ability to have a refrigerator, microwave and stove with an oven in my room which is all really nice necessity that I really look for in selecting lodging.

However...cleanliness is an high priority in my book and I only have one real problem with this hotel, that being they do not have a ice machine on the premises, feelings are that the full sized refrigerator has ice in the ice tray. Quite frankly for obvious reasons, I do not want to use ice from an ice tray which someone else has prepared, it's not safe nor sanitary in my book. I brought this to the attention of the front desk so if you feel as I do, then you come prepared with your own purchased bag of ice.

I jumped on this advertised **(two star) hotel located in Mount Laurel, NJ with the symbols of a pot on the stove and "hotel" indicated as noted on Hotwire for an unbelivable $23.00! You are surrounded by the very busy highway 73South located within 1/4 mile from hotel to popular restaurants should you wish to eat out and can actually safely walk to should you desire not deal with the traffic. You are situated amongst other hotel a bit more pricey which have that "extended" stay concept. This hotel does not provide any complimentary breakfast as the others do, however I can deal with that.

The room had (2) phones a desk with high back, full sized couch which converts to a sofa bed and a queen sized bed. Some of the more deluxes rooms have comfortable recliners other have standard chairs.

Clean kitchens and bathrooms again are high on my list with clean linens, plenty of towels, too. Bring extra soap, though you are given one bar at the sink and one for the bath/shower area.

Would I stay again?
Why wouldn't I is more like the question.

  • Stayed: January 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
1  Thank queen042002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
27
Reviewed September 27, 2004

Family and I stayed two nights, Sept 25/26. Although the rooms were nice the beds need replaced. Units have kitchen (hot plates, coffee pot, microwave, full size fridge) and you will need them. At $70 a night and there is no breakfast, pool or excersize room.

If you are staying a longer time frame (a week or more) the price does drop and it may be worth it. If your stay is only a few days, for the price there are better hotels.

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2018 via mobile
Google Translation

Stayed: June 2018, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00esa, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place, responded to this reviewResponded June 9, 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2016 via mobile
Google Translation

Stayed: November 2015, traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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