Drove 10 hours to find out they overbooked and we don't have a reservation. Had nobody to clean the rooms, so the desk attendant offered to clean a room for us. Lobby was filthy until they finally cleaned it on Sunday morning--two days later.
Contacted guest relations who told us to call on Monday to address our issue. Sat on hold with guest relations for a half hour on Monday morning and finally gave up.
Grossly mismanaged location with failure at every point.More
- Free Wifi
- Free Parking