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“Rooms need updating”

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TownePlace Suites Mt. Laurel
Ranked #19 of 28 Hotels in Mount Laurel
Tallahassee, Florida
Level 1 Contributor
3 reviews
“Rooms need updating”
Reviewed June 18, 2013

We recently stayed at the TownePlace Suites Mt. Laurel primarily because we needed 2 bedrooms and a good price. A family member had picked this spot so we could all be in one place with children. We were met by a very friendly staff person. When he showed us the area for breakfast we almost laughed. A small bar in the lobby that would have prepackaged muffins and cereal. The only words I can use to describe the suite is Needs Updating! The couch in the LR area was Filthy and the very outdated 1970's carpet was tearing and pulling up in places. Rooms and bathroom were clean. Outside needs paint job. The printer in the lobby would not print our boarding passes and staff person could not fix. Pool was tiny. I would not stay here again.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jps1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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102 reviews from our community

Traveler rating
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    32
    28
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    7
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Dover, Delaware
Level 4 Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 27, 2013

Like many others said, the hotel needs a facelift but it is still clean and fulfills its purpose. The front desk staff were all very nice and courteous. We booked a studio and upon arrival everything was in order. But after two person did #2 in the toilet, it got clogged and flooded. We call the front desk but the maintenance staff was already gone. Front desk Troy offered us another room which was a two bedroom suites and he gave me extra points for the inconvenience. We were very happy in our new suites and enjoyed it very much. Troy told us the hotel will go thru major renovation soon.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank callmegt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 10, 2013

Nothing about this hotel makes you say “wow,” but it is a perfectly satisfactory place that meets a businesspersons basic travel needs. Great staff. Dated kitchen appliances. The carpets need to be replaced. Otherwise it provided what I needed and the room was clean and everything was in working order.

Room Tip: there are two three story buildings. Try to get a room on top floor of building A - quieter, no one...
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jlsjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vestal, New York
Level 6 Contributor
163 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed February 17, 2013

We stayed here while visiting Philly museums for the weekend and it was really well suited. I was able to use my points so that was one of the main reasons for choosing this location over others very near by. But honestly, the location was great for us. The front desk staff was more than courteous - always willing to help and proactively asking if we needed anything and how the trip was going. The bed was quite comfy and the only issue we really had was a 'walker' at 1 am -- the guest above us was apparently pacing back and forth, stomping on his merry way. But one quick call to the front desk and that was handled right away and we got back to sleep. I think it was a typical Towne Place, but a really convenient location and Staff that were friendly and helpful put it over the top.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank smilingtrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
324 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed February 17, 2013 via mobile

This hotel shows its age. My "non-smoking room" smelled like an ashtray and while reasonably clean, I can't say it felt truly crisp and fresh. We had a three room suite with 3 TV's and a very nice full kitchen. It was a great layout and perfect for our family.

The staff and management were outstanding. They really know what counts in terms of customer service. With some new carpeting and furniture this could become "the" place to stay in the area. Rates are good. Property seems secure. Parking is great. The location is very convenient even for folks visiting nearby Philadephia.

Stayed February 2013, traveled with family
Helpful?
Thank NKPBerkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 30, 2012

this was our first time at a TownePlace Suites and it is great! this was quite possibly the best hotel check-in experience I've ever had.Adrian was at the front desk and checked us in, and when we told her that we were leaving to go to the airport at 430 a.m. she packed us breakfast including yogurt fruit and granola bars. the room was decent and clean and if we had any complaints it was that the heater was loud the couch with a little dingy but other than that a great experience!

  • Stayed December 2012, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank glitztraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai, Tamil Nadu, India
Level 6 Contributor
127 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed December 7, 2012

This is my second stay @ this hotel. This is a good choice if your work place is Philadelphia. Breakfast is simple, but sufficient - hotel facilities are certainly upto Marriot standards. Its closer to 295 and NJ turnpike. All were good, but for elevator location. for some reasons, i thought access was not easy to elevators, though this is a standard Marriot design.

Room Tip: 1st floor is better as elevators are not conveniently placed
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vedictraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Mt. Laurel

Property: TownePlace Suites Mt. Laurel
Address: 450 Century Pkwy, Mount Laurel, NJ 08054-1117
Phone Number:
Location: United States > New Jersey > Mount Laurel
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 28 Hotels in Mount Laurel
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Mt. Laurel 2.5*
Number of rooms: 95
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Towneplace Suites Mt. Laurel Hotel Mount Laurel

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