Overall my experience was only okay. I made my hotel reservations 3 weeks in advance to make sure I would have a room for my two year anniversary with my boyfriend. When I went to check in (after driving at least 3 hours to get there) I was informed that I must 21 to check in. I can make the reservations online, but I was not prompted that I had to be 21 to check in. I told them I was from PA staying for a concert in Camden and they were actually quite rude at this point. I asked if there was any place around here that I could go, because the concert was the next day, so I needed a place to stay at least for that night. They responded with "I guess there are, but nothing you would want to stay at". So I asked if I had someone else make the reservations, check in for me, and then leave, if I'd get kicked out of the room if the person booking it wasn't there. Of course they couldn't offer an answer. So I had to have someone drive 3 hours to come bail me out so I could stay at any hotel. I found out later that its not a law...just a policy they have and can overlook if the people under 21 are obviously travelers and not just locals trying to have crazy parties and what not. I was VERY DISPLEASED thus far.
Once this person bailed me out, unnecessarily at that, everything was okay from there. The pool is quite small, doesn't go more than 5 feet deep. There is no restaurant, just like an extremely limited selection of food kept in some fridges and food displays. This wasn't a problem for me, but when I did grab food from here, it was more expensive than it needed to be. The room itself was quite comfortable. The bed was awesome, big, soft, and I just felt like I was in a big fluffy cloud. The shower was spacious enough for two people. I wasn't a big fan of the bathroom door only being "closed" by a sliding door....no locks or anything. I think the best part of the room, for me, was the big screen tv was connected to an adapted thing that I could connect my computer to. So I could play music and what not, and not have to deal with find something "good" on tv. Also, I see where people could get annoyed with the A/C unit, but if you don't mind white noise, you won't mind this. It really was not that bad, I didn't even notice it except maybe the first hour I would be in the room.
Overall once the beginning unnecessary drama was over, my experience was good. However I"m not impressed with management there because I wrote them an e-mail saying how displeased I was almost a week ago and I have yet to even hear a response syaing they got my e-mail or have even read it.
- Official Description (provided by the hotel):
- Aloft Mount Laurel is 25 minutes from Philadelphia and 1 hour from Atlantic City. Our hotel has w xyz(SM) bar; re:fuel by Aloft(SM), our 24/7 pantry; and re:mix(SM) lounge; and free wifi ... more less
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- Also Known As:
- Aloft Mount Laurel Hotel Mount Laurel