We stay here overtime we are in the area. It is easy to get to and close enough to main highways when we depart. The rooms are always clean and comfortable. The staff is friendly and available to assist.More
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Stayed here twice in August. Nice hotel. clean rooms. decent breakfast. I would definitely stay here if in the area again. Easy access to highway. This was one of the nicest HIX that i have stayed at. Rooms are very quite. Many places to eat within a few miles
Thank you for your kind review, We are very happy you enjoyed your stay. We hope to see you again in the near future.
Regards
Linda Dora
Director of Sales
Stayed here going to the land of make-believe the next day...reservation is still held (arrived after 11p )room with very clean very happy with my stay.we had two queen beds and a pullout couch for my children to sleep comfortably while we were there I will definitely be back ....
Thank you for your Kind review. We are very happy you enjoyed your stay this is a great area lots to do so we hope you will come back again.
Regards
Linda Dora
Director of Sales
We spent two nights in this hotel for a family reunion in the area. The rooms were clean and the bed comfortable, and the suite was a little larger than some other "suites" where we have stayed, with a separate area for sitting. The carpeting looked a little worn but it was acceptable. We were greeted warmly by Jeff, the night manager. The breakfast had a nice variety of choices. I got a cup of coffee from the breakfast bar, then drive to a Quick Check a short distance away to buy a newspaper and bought their coffee, and I actually preferred the hotel coffee to Quick Check's. There is a Jacuzzi and a sauna, and a small exercise room with a treadmill, a stationary bike, and an eliptical machine. The cleaning staff were pleasant and polite, but I don't believe they spoke English. There is a Cracker Barrel immediately adjacent to the hotel, as well as a small strip with some other food choices. Very conveniently located off Route 80, and close to a train station, and routes 10 and 46. We enjoyed our stay.
Visited this Hotel for a wedding with a friend. the Hotel is clean if not dated, especially the bathrooms. However staff in hallway were very loud early in the morning. Front desk wasn't helpful in making them quiet down. Would not stay here
Dear Jim S,
We appreciate you taking the time to share your feedback regarding your stay with us. I am glad that you have regarded our hotel to be clean. However, please accept our sincere apology for the challenges you had with the noise disturbances during your stay.
Please accept our sincerest apologies for any inconvenience these may have caused you. We would like to assure you that this experience is not indicative of our usual high standards. We have taken note of your comments and have shared them with our management team to review the procedures we have in place and make necessary improvements to our service to ensure guests do not experience this in the future.
Once again, thank you for taking the time to write us a review. We value you as our guest and hope you will continue to choose our hotel when you visit the area.
Sincerely,
Dianne L.
Case Manager
IHGService
My husband and I stayed here for two nights recently and were very pleased with our experience. This hotel has a lot going for it. It's located a short distance from I-80 and Lake Hopatcong. Cracker Barrel is next door, and Pub 199, a local bar and seafood restaurant, is just down the road. As for the hotel itself, it's in very good condition and staffed with pleasant and helpful people. Our room was clean and had everything we needed during our stay. The complimentary breakfast was plentiful and had lots of choices. With the exception of a few spots of peeling paint on our shower ceiling, I would have to say that this hotel is the one of the best in its price range.
