What a joke. I'll start with the good. Bed and pillows were comfortable. Room is clean and HVAC is adequate. Now the bad. Water pressure in shower is very low. Tried to use sauna, doesn't heat up. Hot tub was barely warm, only half filled and no pressure to jets at all. Breakfast was well below par. They are so cheap they hide the flavored creamers in the morning ( when most people drink coffee ) in the back kitchen area! The tables were dirty even when not busy. Hard boiled eggs looked terrible, brown spots and yellow. No hot water for the oatmeal. Only light yogurt. Cheese omelets and bacon in warmer both cold. Then apparently they change the WiFi password on Mondays, though don't bother to mention this at check in, even though they know how long you will be here. Customer service is not friendly at all. When you bring things up to the managers they act as if it doesn't matter. Only make excuses without apology and don't actually fix anything.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Mt. Arlington, New Jersey is located in the hub of Morris County and conveniently located at exit 30 off Interstate 80 near Rockaway & Parsippany NJ. The Holiday Inn Express Mount Arlington is ideal for your travel needs whether for business or pleasure. Each of our guest suites features include free high-speed Internet and free local phone calls. Take advantage of our 24-hour business center then unwind in our soothing hot tub or relax in the sauna. Or just workout in our fitness room after a long day. Start the day off right with our complimentary Express Start breakfast including our signature cinnamon buns. Our meeting space and outstanding service makes the Holiday Inn Express Mt. Arlington's meeting center perfect for hosting that special event or business meeting. Whether your visiting Mt. Arlington, New Jersey to shop at the International Trade Zone or relaxing at Lake Hopatcong, the largest lake in New Jersey or visiting some of our local companies like BASF, M&M Mars, Lucent, Siemens or Rudolph Technologies the Holiday Inn Express will meet whatever your needs are. Stay Smart. Stay at the Holiday Inn Express when you visit Mt. Arlington, NJ. ... more less
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- Also Known As:
- Holiday Inn Express & Suites - Mt. Arlington Hotel Mount Arlington
- Holiday Inn Express And Suites - Mt. Arlington
- Holiday Inn Mount Arlington
- Mount Arlington Holiday Inn