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“Great place but ANTS!!!!”

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Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area
Ranked #1 of 2 Hotels in Mount Arlington
Certificate of Excellence
Reviewed April 8, 2013

This started out as a wonderful weekend getaway. Pretty nice room, king suite with big jacuzzi and fireplace was wonderful. Food places in walking distance to the hotel. The evening was great and the staff was friendly, until the morning of when we woke up with ants crawling all over our bed side tables and all over us. If there is anything that grosses me out more than anything it's bugs!!! What we hoped for a nice relaxing late morning turned into a very early morning leave. The staff was very friendly and refunded $30... However it seemed as though it was a common occurance .ew ants .

  • Stayed: April 2013
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Thank Paige V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda D, Director of Sales at Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area, responded to this reviewResponded April 15, 2013

I am sorry for your inconvenience. We take proud in our hotel and accommodate our guest to the fullest extent.I assure you that this is something we take very seriouly and will continue to be on top of this issue

Warm Regards
Linda L Dora

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164 - 170 of 226 reviews

Reviewed April 7, 2013

We just stayed at this hotel for five nights. It is well located, incredibly clean, well run and comfortable. The morning breakfast is better than average for this type of a facility. It is half the price of the Courtyard by Marriott on the opposite side of the street and as such, is a great value. The staff is helpful and quite friendly. Overall, this is a great place to camp out if you are in the area.

  • Stayed: March 2013, traveled as a couple
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Thank costaricajoan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda D, Director of Sales at Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area, responded to this reviewResponded April 9, 2013

We are very happy you enjoyed your stay it means all our hard work pay off....thank you for staying with us and hope to see you again soon..

Regards
Linda L Dora

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Reviewed April 5, 2013

I would give a lenghty review but I'm still fuming from our visit. Let's just say that it must have been a bad day because the staff wasn't friendly and toaster had ants crawling out of it. Will never stay again.

  • Stayed: April 2013, traveled with family
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1  Thank deepea0906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area, responded to this reviewResponded July 9, 2013

Dear deepea0906,

Thank you for your recent stay with us and reviewing our property. I am truly sorry for the overall dissatisfaction you had experienced during your stay. I have taken note and wish to thank you for all your valuable comments. Your feedback is very important to us as this assists us in continually improving the services and facilities we offer to our guests. Thank you for staying with us and we all hope to have an opportunity to serve you again.

Sincerely,

Janice A
Case Manager
IHGCare

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Reviewed March 12, 2013

I travel to the area quite frequently for business, and I have to say this is by far my favorite place to stay. The rooms are clean and comfy with large tvs and awesome showers. Also, each room has a fridge and micro - a must for me! With Cracker Barrel, Dunkin Donuts, a sandwich shop and chicken wing place right in the parking lot, you have great choices for dinner, although the hotel caters in each night from a local italian place - for free! And you just can't top HIE for breakfast. The gym is well-equipped, the hot tub is very relaxing, I can't think of anything about this place I don't like! I've even seen tons of wildlife in the woods out back - deer, bears, smaller animals - it's a beautiful setting!

  • Stayed: March 2013, traveled on business
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1  Thank Maryanne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda D, Director of Sales at Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area, responded to this reviewResponded March 18, 2013

We are so happy you had a great stay with us. We try very hard to make sure our hotel is comfortable and friendly. We are in a great location,the best of both worlds....and always a home away from home. Looking foward to seeing you again.

Warm Regards
Linda L Dora
Director of Sales

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Reviewed March 4, 2013

Great place to stay. The facility is clean and comfortable. Location is jsut off the interstate but just far enough that road noise is hardly heard. The Managers recieption was very nice. The back of the hotel is the quietest. The Cracker Barrell across the parking lot is a great addition espeically after a long day on the road. I would highly recommend this location

Room Tip: ASk for a room on the back of the hotel
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  • Stayed: February 2013, traveled on business
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1  Thank Rusty S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda D, Director of Sales at Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area, responded to this reviewResponded March 7, 2013

We are very happy you had a great experience at our hotel ,this is what we work for so our guests can have a home away from home. We hope to see you again in the near future.

Warm Regards
Linda Dora
Director of Sales

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Reviewed February 26, 2013

If you are ever in this area of New Jersey, and need a hotel, this place is outstanding. Its located in a small strip mall with a Cracker Barrel and Dunkin Donuts. So food is not a problem, even though the hotel provides a continential breafast every morning. The hotel seems to be nestled in the mountain, so it feels like your in a secluded area. The room we usually get has two flat screen tv's. One in the sleeping area, and another near the JACCUZZI!! The room has a electric fire place too. Its very relaxing and romantic in the winter time because you can see the snow in the woods nearby.

Extremely clean, with a generous sized queen bed and a rather large jaccuzzi. We are two adult and fit in ther together cozy.

Room Tip: Make sure you request the room with the indoor fire place.
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  • Stayed: February 2013, traveled as a couple
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2  Thank doun2earth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda D, Director of Sales at Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area, responded to this reviewResponded February 27, 2013

Thank you for your wonderful comment ,we are very proud of our hotel ,this is a home away from home..

Warm Regards
Linda Dora
Director of Sales

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Reviewed February 25, 2013

I stayed here one night on business and was thoroughly impressed. Very clean and comfortable, a decent enough dinner buffet AND a few steps from a Cracker Barrel---Heaven to a Southern boy living in the NY metro area! I highly recommend it for any travel one might have in this area.

  • Stayed: January 2013, traveled on business
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Thank dgbader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda D, Director of Sales at Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area, responded to this reviewResponded February 27, 2013

This is what we want to hear..we work to make sure you have a great stay with us.

Thank you and looking foward to seeing you again

Linda Dora
Director of Sales

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Additional Information about Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area

Address: 176 Howard Blvd, Mount Arlington, NJ 07856-1308
Phone Number:
Location: United States > New Jersey > Morris County > Mount Arlington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Mount Arlington
Price Range: $104 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Mt. Arlington, New Jersey is located in the hub of Morris County and conveniently located at exit 30 off Interstate 80 near Rockaway & Parsippany NJ. The Holiday Inn Express Mount Arlington is ideal for your travel needs whether for business or pleasure. Each of our guest suites features include free high-speed Internet and free local phone calls. Take advantage of our 24-hour business center then unwind in our soothing hot tub or relax in the sauna. Or just workout in our fitness room after a long day. Start the day off right with our complimentary Express Start breakfast including our signature cinnamon buns. Our meeting space and outstanding service makes the Holiday Inn Express Mt. Arlington's meeting center perfect for hosting that special event or business meeting. Whether your visiting Mt. Arlington, New Jersey to shop at the International Trade Zone or relaxing at Lake Hopatcong, the largest lake in New Jersey or visiting some of our local companies like BASF, M&M Mars, Lucent, Siemens or Rudolph Technologies the Holiday Inn Express will meet whatever your needs are. Stay Smart. Stay at the Holiday Inn Express when you visit Mt. Arlington, NJ. ... more   less 
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Also Known As:
Holiday Inn Express And Suites - Mt. Arlington
Holiday Inn Express & Suites - Mt. Arlington Hotel Mount Arlington
Holiday Inn Mount Arlington
Mount Arlington Holiday Inn

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