Had reserved a room the night of 7/24/12 for a quick business meeting the next day. Due to a long delay out of LGA, was not able to get to Montvale until midnight. Upon check-in, I was abruptly told that my room was given away, and that I was now staying at the Residence Inn down the road. I was handed a printout of the directions off Mapquest, and sent on my way. Not knowing the area, I white-knuckled it to the Residence in total NJ darkness.
As a frequent traveler for a large local company, I will not be staying at this hotel. And I will recommend to others within my company.More
- Free Parking