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“Food Not So Great but a Concerned and Service-Oriented Owner”
Review of Antonio's

Antonio's
Ranked #5 of 47 Restaurants in Monroe
Certificate of Excellence
Cuisines: Italian
Dining options: Delivery, Reservations
Restaurant details
Dining options: Delivery, Reservations
Reviewed December 31, 2012

On New Year’s Eve, my cousin and I decided to go to a restaurant. We were in Monroe, NJ, and Italian food sounded good. We went to Antonio’s. It was crowded and we had to wait 15 minutes, but given that was New Year’s Eve and we didn’t have reservations, we figured that was pretty good.

When we got to our table, we were immediately given a basket with warm, freshly baked rolls. Yummy. The waitress came by 2 minutes later and barked “Do you know what you want?” I ordered chicken noodle soup and spaghetti Bolognese. My cousin ordered a big roasted veggie and green salad, and a gluten-free and cheese-free pizza. She made that very clear. My soup arrived 30 seconds later and the salad came 5 minutes later. It might have been nice to have had them both arrive together, but they were busy. OK.

As soon as we finished the soup and salad, the spaghetti and pizza came, surprising, given how busy they were. Unfortunately, the pizza had cheese. We complained. The waitress apologized and took the pizza back. About 10 minutes later, a gluten- and cheese-free pizza arrived. It met my cousin’s requirements. It just didn’t taste good so she didn’t eat it. When the waitress came by, she asked if we wanted a “doggie bag.” My cousin said: “no.” The waitress was taken aback and asked what was wrong. She was bluntly told: “It doesn’t taste good.”

Before we could leave, the owner, Antonio, showed up and seemed genuinely concerned. He wanted to know what was wrong and how he could fix it. In addition, he didn’t charge us for the pizza and furthermore gave us two coupons good for free frozen yogurts at a yogurteria three doors away. We went there and had two great, free, yogurts.

So why three stars? The salad, rolls, and spaghetti were fine, but they are hard to mess up. The mistake about putting cheese on the pizza is understandable, especially when the place was overflowing. Many people like cheese on their pizzas. But having the dough be inedible is poor. Still, the owner’s concern was very unusual. So if we average 1 star and 5 stars, we come out at 3 stars.

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Thank Globe_trotter_100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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82 - 86 of 86 reviews

Reviewed December 17, 2012

I have never has such poorly made food. The sanation is horrible, the pre-plated salads sit in a refrig w a glass door and are not covered you can the condensation drip onto the salad. The pies are so greasy you have to run home for relief. The staff is rude and in hurry. They seem crowded due to office and warehouse traffic workers jamming in during a short period of time and you know what that does to quality of food and service. I see many people open the door, look in a walk away. The dining room is not NY style, it is only so small that you think you are in a nyc restaurant where you are jammed elbow to elbow with all types of strangers.

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Thank burgerheaven123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012 via mobile

I love this place for lunch. Slice of large pie with variety of toppings for a minimal price. It can be very busy with long lines and full parking esp on lunch hour. Great staff with quick pay. Excellent food you got to try it.

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3  Thank Reigne8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2011

Antonio's is a busy place and can be noisy at times but they have dependably good food, always very fresh. The Sicilian Margarita pizza is delicious. Portions are generous. Fresh seafood specials daily, also veal chops, mussels marinara, whole wheat pasta. Antonio is a great guy, often comes into the dining room. Staff very attentive. Bring your own wine etc. Many times I will ask for a modification in the menu item (something served w sauce on the side, or without onions, etc) they are always accommodating. Take out is a great option if you live in the area.

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3  Thank AnneBonny10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2016
Google Translation

    • Value
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    • Food
Thank giovanni_picone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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