While visually attractive from afar, this is a tired property. The rooms are small, with very little storage for your clothes, other than for things you can hang in a closet. Bathroom is small and very little counter space.
Staff almost non-existent.
Sound separation between the rooms pretty poor.
When arriving at the hotel, you had to find a dolly and carry your luggage to your room as there were no bell men. The clerk at the front desk was most unhelpful.
There is also a new gimmick for saving on overhead. it's called "a Green Choice" where you are offered a few points so they don' t have to make up your room or clean it until you check out. Next thing you know, they will be charging you an extra fee for cleaning the room.
- Official Description (provided by the hotel):
- The Sheraton Mahwah Hotel is located 40 minutes outside New York City and convenient to Newark Liberty International Airport. We overlook the majestic Ramapo Mountains with easy access from Route 17, 287 and the NY State Thruway. We offer 100 acres of landscaped grounds, free covered parking with temperature controlled skywalk, free basic high speed internet and indoor heated pool and whirlpool. ... more less
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- Also Known As:
- Sheraton Mahwah
- Mahwah Sheraton