We have been here several times before but are becoming extremely dissatisfied with the hotel. The desk clerk wasn't very accomodating - we asked for a room on the 2nd or 3rd floor but were told only 1st floor was available. To take the luggage cart, we had to circle the entire outside of the hotel to get to the ramp in the rear as the hotel has interior stairs not cart accessible. The rear ramp and door was "blocked" by other guest with boats on trailers. When we told the desk clerk about this, he was more interested in playing on the internet than resolving the issue. The price increased to $95 with tax and for that price, we expected a little more than what we got. There was no fridge or microwave in our room, the coffee maker was questionable, the floors were dirty between bed and walls and our cat found several pieces of garbage to play with under the beds. The heat/AC unit was not in very good condition as the levers on the it were broken and I had to use a knife to get the heat lever to move. And there is very iimited stations on the TV. At least this time, the internet was working okay. Breakfast is limited to toast, some danish and cereal so your best bet is the McDonald's next door. While the location is very convenient and it is still cheaper that the other hotels in the area, I am extremely disappointed in this Super 8 and will try my damnest not to waste my money here again. Pet friendly and cheaper and worth it to go to the Red Roof in Pine Brook off Rt. 46. (In an additional note - this Super 8 was busted in the last year for a prostituion ring working out of here!)
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- Also Known As:
- Super 8 Mahwah Hotel Mahwah