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“An Excellent Hampton Stay” 5 of 5 bubbles
Review of Hampton Inn & Suites Mahwah

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Hampton Inn & Suites Mahwah
Ranked #2 of 8 Hotels in Mahwah
Certificate of Excellence
Richmond, Virginia
Level Contributor
261 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
“An Excellent Hampton Stay”
5 of 5 bubbles Reviewed January 13, 2014

This hotel looks like it is a bit new. Very clean, nicely decorated, friendly & happy Staff, Comfortable (heavenly) beds, and a decent & convenient location, near Highway 17. Also note, they clean your Sheets everyday of your stay, and so your bed is always fresh and clean. My family and I were travelling throughout the Christmas Holiday, and we stopped and stayed at this Hotel for a couple of nights, and we enjoyed our stay there very much. We stayed in Room 336. The free breakfast was also very good for what you get for free, with some nice choices. We felt satisfied with the meal we had there for Breakfast. I highly recommend this hotel if your in that area and are in a need of a place to stay. The Hotel looks new, and I certainly hope that they will keep up the good work on keeping the Hotel to look as nice as it looked when we stayed there, as well as the friendly service from the Staff, as staying consistent means everything, in gaining not just new Customers, but also returning Customers. We would return to this Hotel if we are in the area again and in need of a place to stay. We Enjoyed our stay, with this very nice Hampton Inn. I took many photos, so be sure to see them. Have a great day.

Room Tip: The Hotel was quiet, but if you really want to be sure of quiet, then ask for a room that is not loc...
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  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DeoniaNeveu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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431 reviews from our community

Traveler rating
    256
    117
    33
    13
    12
See reviews for
177
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Chambersburg
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 11, 2014

If a hotel can seem like home, this one does. Managers consistently look for ways to serve guests and make you feel welcome. I became ill on this trip and staff even offered to drive me for medicine if necessary. Breakfast staff is always friendly and efficient. And don't forget to try the local pastries and bagels they feature to make mornings special. I always look forward to business in this area because I know my stay will be a good one.

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
2 Thank jazz1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 7, 2014

Very good ration price vs. quality of services for this period of time of the year. It tool me around 50 minutes to reach Manhattan (Time Square) out of peak hours. The area is nice, quite and seems very safe (...for NJ)

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Ovidiu R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed January 5, 2014

Stay for 1 week during the holiday seasons. Hotel's slogan says "daily specail: clean bed - duvet covers & sheets are laundered fresh, very guest, every room, every day" which is misleading. Found out after 2 days later that the linens will not change if the guest stay more than 1 night & unless request by the guest. Guest must request the linens change everyday in order to have a clean bed every night.

  • Stayed December 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Vicky N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Celeste J, General Manager at Hampton Inn & Suites Mahwah, responded to this review, January 8, 2014
Dear Vicky N,

Thank you for contacting us about your experience here at our property. It is never our intention to mislead our guests regarding any of our amenities that we offer. I completely understand how this advertising may be misleading to our guests. Looking at this perspective gives us an opportunity to see how we can alleviate an occurrence from happening again. We will put an effort into place at check in so our guests have an opportunity to let us know how they would like their room serviced. We will also exchange the current advertising as it is unclear. Thank you again for your feedback.

We appreciate the opportunity to serve you again, and hope you stay with us when you return the area.

Celeste Johnson
General Manager
Hampton Inn & Suites Mahwah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glens Falls, New York
Level Contributor
107 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed January 1, 2014

This is my first choice when in Ramsey/Mahwah area. Typical updated Hampton Inn. Great lobby area, breakfast included and friendly staff. Parking is free and ample. Easy access to 17 and 87. The hotel has a shuttle to local restaurants. Great business property.

  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mangocatpurring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 24, 2013

My hotel of choice in the Mahwah area. Tried others and always came back to the Hampton Inn. Staff always courtious and helpful. Pool and fitness center always clean and functioning. Suites are the way to go for longer stays but regular rooms are fine.

  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Jonathan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 5, 2013

We had a very nice and comfortable stay at this hotel. All the staff were friendly and helpful and we would definitely come back for another stay. Such a commitment to great customer service is to be commended. You can be sure that we will continue to do business with your company for years to come. It was close to all restaurants and shopping stores.

  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Bernadette L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Celeste J, General Manager at Hampton Inn & Suites Mahwah, responded to this review, December 11, 2013
Dear Bernadette,

Thank you for your kind words regarding your stay at our property in Mahwah. We appreciate you choosing our hotel as there are many other options in the area. I will be sure to extend your review to the staff here at the hotel; everyone appreciates hearing from our guests!

We look forward to having you with us the next time you’re in town. Thank you for choosing the Hampton Inn & Suites Mahwah.

Warmest Regards,

Celeste Johnson
General Manager
Hampton Inn & Suites Mahwah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Mahwah

Property: Hampton Inn & Suites Mahwah
Address: 290 Route 17 & Corporate Dr., Mahwah, NJ 07430
Phone Number:
Location: United States > New Jersey > Mahwah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Mahwah
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Mahwah 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
Ideal among hotels in Mahwah, our promise to you includes a clean, comfortable hotel room. In fact, we have 111 of them! If you're traveling with your family, you may opt for a room with two beds. ... more   less 
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Also Known As:
Hampton Inn & Suites Mahwah Hotel Mahwah
Hampton Inn And Suites Mahwah

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