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“Very rude hotel manager ruined an otherwise great trip.”
Review of Hampton Inn Linden

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Hampton Inn Linden
Ranked #1 of 4 Hotels in Linden
Certificate of Excellence
Toronto, Canada
1 review
“Very rude hotel manager ruined an otherwise great trip.”
Reviewed January 28, 2013

We always use this hotel whenever we are in NJ, and never had a problem until this visit. Our trip into NYC on Saturday for a friend's birthday was very enjoyable, and we returned to rest very early on the Sunday morning. We woke up at 10:45am, and missed breakfast. We then proceed to contact the service desk to request a late checkout, and we were told that it is not possible by a very rude hotel manager. This lead to us rushing to shower, get dressed, and pack, which we completed by 11:20am. While we were rushing to get ready, the hotel manager decided to call us and threaten to charge the room for another night if we did not leave. I can assure you that we will never stay at this location again, thank you for the mostly good service.

  • Stayed January 2013, traveled as a couple
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Helpful?
Thank HKD76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos S, General Manager at Hampton Inn Linden, responded to this review, January 31, 2013
We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we are all about Satisfaction Guaranteed and we try hard to make sure all of our guests have a great stay. I again apologize for the poor service and we hope you will come back and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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592 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
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English first
Seaford, Delaware
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 24, 2013

This is one of the nicer hotels in the area and with discounts available, quite reasonable. Restaurants literally at back door were great--able to walk to them and bring food back and sleep on the Hampton's super comfy bed.

Room Tip: Room in back of hotel was very quiet.
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  • Stayed January 2013, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank Littledonkeys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos S, General Manager at Hampton Inn Linden, responded to this review, March 7, 2013
We are glad you enjoyed your recent stay at the Hampton Inn Linden and we look forward to having you stay with us again in the future. If there is anything we can do to help you with a future trip, please feel free to email me at ldnnj_hampton@hilton.com.
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Mainesburg
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed January 23, 2013

Convenient, nice breakfast. Comfortable and large rooms. Only downside heating system made noise each time it came on. Rooms facing stores were very quiet, with no sounds from the highway. A bit pricier than I expected.

Stayed January 2013, traveled with family
Helpful?
Thank Theresa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Earleville, MD
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 10, 2013

Heads up, I give it a 10. It was just 10 minutes down the road from E-Port where I was working, easy ride. There was a choice of restaurants near the hotel, a mall next to the hotel where you could go to if you had nothing else to do, just to kill time in evening.

  • Stayed January 2013, traveled on business
    • Value
    • Location
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    • Service
Helpful?
Thank Bill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos S, General Manager at Hampton Inn Linden, responded to this review, March 7, 2013
We are glad you enjoyed your recent stay at the Hampton Inn Linden and we look forward to having you stay with us again in the future. If there is anything I can do to help you with a future trip, please feel free to email me at ldnnj_hampton@hilton.com.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level 5 Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 2, 2013

Spent the holiday week in this hotel, overall the location is great, close to restaurants, 5 minute drive to the train station or 10 min walk. Parking fee is $5, train fare $16/adult round trip. For a couple still reasonable vs staying in the city for $250++/night. But if party is bigger i would suggest staying in the city because fares can add up if you are planning to go to the city everyday. Staff were all friendly and helpful. Rooms are clean, they change the duvet covers everyday which is nice. Breakfast was awesome, menu changes everyday. They have a small fitness center but do-able, but who needs to exercise if you walk to the city for at least 6 hrs. We will definitely stay again.Kudos to the staff.

  • Stayed December 2012, traveled as a couple
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Helpful?
1 Thank apulakay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
Level 6 Contributor
96 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed December 23, 2012

Located about 10 miles from the Newark Int'l Airport, the Hampton Inn in Linden is a bit off the beaten path for airline travelers. Although their website does not indicate an airport shuttle service, they DO provide a shuttle to and from the Newark Airport. We have stayed at many Hampton Inns throughout the U.S., but this hotel had the friendliest staff we've ever encountered. Everyone, from the shuttle drivers to the hotel staff, were incredibly courteous, and helpful. The room was clean, quiet, and comfortable. There is a coffee maker in the room, and the complimentary breakfast was more than adequate (as has already been described by another reviewer.) The inn is located at the edge of a local mall, with a number of shops and restaurants within easy walking distance. We fly through Newark fairly often, and I'm definitely going to book with this hotel again.

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
1 Thank AshevilleBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 4 Contributor
43 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed December 21, 2012

I spent 2 nights here upon arrival at New York. I travelled with my family on a rather tight budget, which was why we chose not to stay within Manhattan. The hotel provides a free shuttle service to Newark Airport, or the nearby Linden train station (NJTransit trains go directly to NY Penn station in around 20mins) which was useful. There's free parking too if you drive.

I booked a room with 2 Queen beds. I was pleased with the state of the room, it was very clean and had a relatively modern decor. Breakfast was good with a decent variety of food (waffles, scrambled eggs, cereals, oatmeal etc). The extra touches are worth mentioning too, newspapers are placed right outside the door in the morning, and most of the hotel staff greet you with a smile.

This is a good place to stay while visiting NYC if you're willing to stay slightly away off the city.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Justin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Linden

Property: Hampton Inn Linden
Address: 501 W Edgar Rd, Linden, NJ 07036-3300
Phone Number:
Location: United States > New Jersey > Linden
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Linden
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Linden 2.5*
Number of rooms: 149
Official Description (provided by the hotel):
Our NJ hotel is located at the intersection of 1 and 9 (17 miles from NYC), and we provide shuttle service to and from Linden Airport and Newark Liberty International. In addition to our free shuttle, enjoy free WiFi, free breakfast (hot and cold items), our seasonal outdoor pool and fitness room. We have 149 guest rooms, accessible rooms and suites. Our multi-lingual staff is here to help make your stay at our hotel a most enjoyable one. We also have an on-site gift shop and complimentary beverage center in our lobby. If you're in the mood for some mega-shopping, head to Jersey Gardens Outlet Mall, the largest in the state, home to 2,000 stores. ... more   less 
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Also Known As:
Hampton Inn Linden Hotel Linden
Linden Hampton Inn

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