We had a reservation for 10 or more at noon today, Friday. We all were seated quickly in a pretty and nicely decorated banquet room and became 13 for a casual lunch of retirees. Service seemed slow taking drink orders. There was one nice waiter for us who admitted he had been there only one week. The drinks arrived a few at a time with him asking who had the ...? for many of them. When my black coffee arrived, cup and saucer, it was room temp., so I asked for hot. He said they would make a new pot and he did and it was very good. When it arrived, he put the cup down, no saucer. Much later when I asked for a refill, he brought the cup on a plate, not a saucer. Eventually, he took our orders, but he was not familiar with the food. When I asked what the sandwiches came with, he said "I think chips or fries". I said that if they did not come with fries, I'd like a side order of them. When my sandwich, alone on the plate, finally arrived with the side of fries, I asked about the chips. He said "I thought it came with them, but they don't. Would you like some?".. One of my companions asked what was in the oriental salad, and his answer was "I don't really know, but it's very good". 10 minutes after taking the food orders, they brought out 2 baskets of bread for the tables. 20 minutes later, he came out to announce they were out of chicken salad. At 1:15, one of the diners went home without getting any food. 5 minutes later I asked the mgr. why we still had no food, and she went to check on it, but never came to update us. The lunches finally came out one tray at a time, with the waiter asking again "Who had the ...?". I asked him if he had written down what we each had ordered and he said yes, but the list was in the kitchen with the expediter. It took a few minutes for each tray of plates to appear, but we eventually all got served. Many said their lunches were very good; my OK sandwich had a very thin layer of salmon salad with lettuce and tomato for $9 and on the extra large serving of fries was not very hot. None of us wanted to stay for dessert or coffee.