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Quality Inn Ledgewood
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Reviews (83)
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Reviewed June 29, 2014

We chose this hotel for 1 night while visiting a friend in NJ because they had smoking rooms. Checked in, dropped off some stuff and went to a friend's house. Came back after dark and everything seemed okay with the room. I did sleep well, it was quiet, and no real complaints. In the morning as I was using the bathroom (in the light of day), I could see the dirt and places in the bathroom that had not been cleaned for quite some time. Opened the curtains in the room and I was glad I was leaving - the room needs some serious deep cleaning.

  • Stayed: June 2014, traveled as a couple
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Thank Debbie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2014

excellent bedding, mattress, decor, big TV, lighting, AC + heat, the best breakfast, safe, spotless clean, courteous, personal and friendly, unlimited parking, laundry + cocktail lounge attached wouldn't stay anywhere else in the area.

Room Tip: don't spend time an uncomfortable cheap room for a few dollars less,
  • Stayed: June 2014, traveled solo
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Thank Carmine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ237, General Manager at Quality Inn Ledgewood, responded to this reviewResponded October 13, 2014

Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Property CHI
General Manager
Quality Inn, Ledgewood
973 347 5100

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2014

Stayed here for a friend's wedding nearby. When we first arrived, the hallways smelled strongly of smoke but that was the only time. Room was nice, but there were so many gadgets with lights that it kept most of the room lit with the lights off. Bed was comfortable and the breakfast was good enough.

  • Stayed: May 2014, traveled as a couple
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Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ237, General Manager at Quality Inn Ledgewood, responded to this reviewResponded May 27, 2014

Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Property CHI
General Manager
Quality Inn, Ledgewood
973 347 5100

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2014

Never ever stay here again, glad they had amoking rooms but otherwise forget it ,plus they added a 50.00 charge after we checked out,though we fought it and won,.card was not present,it was a new card never used prior to this stay and we had someone steal the number to try and get asian porn......just saying, no one else could have gotten info add that to a bogus charge.You decide.

Room Tip: Smoking rooms are hreat
  • Stayed: June 2013, traveled with friends
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Thank Donna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2014

Just stayed one night for a last-minute trip to the lake, Value for the price is unbelievable. They could have easily charged twice for the quality of the room we had. Clean, comfortable...and the furnishings, tv, bedding, etc. all seemed relatively new and sort of upscale! Staff was pleasant, breakfast good, lots of parking, and best of all they allow dogs. We will definitely stay again this summer...the pool area looks nice but isn't open yet. We were pleasantly surprised on literally all accounts.

Room Tip: We were in the back on the second floor - didn't hear a peep from other guests and were far from the restaurant/bar.
  • Stayed: April 2014, traveled as a couple
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Thank Erica Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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