We go to Rubies about once a month. They had a good manger but he left. On a recent visit I ordered a draft beer and it was skunked . Beer lines where probly not cleaned. I got up at spoke to the manager and told him he had a problem with the beer in a discrete way. I then watched him and he did't go near the taps or speak to the bar tender.
I was not asking him to drink the beer but if he poured some he could clearly have smelled it. My bill was not adjusted even after I had a 3/4 filled glass . The waitress was excellent but can not adjust the bill. Instead of arguing I paid the bill ,tipping 20% and left.
I deside to contact Rubys Customer relations by E-mail no response.
They have a excellent well maintained salad bar but they need more attentive mangement at this location. Don't sell tap beer unless you maintain the system. They are trying to cut costs and this is one