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“Don't waste your money on this place!”

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Chimney Hill Estate & Ol' Barn Inn
Ranked #3 of 3 Lambertville B&B and Inns
Raleigh, North Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Don't waste your money on this place!”
Reviewed June 1, 2014

After we found this Bed & Breakfast through Groupon, we called the B&B to ask some questions about the offer. The owner said that if we’d book directly with her that she would give us the same Groupon deal. We thought we would be helping the owners out by doing this, but what we got when we arrived was considerably less than what we expected. The greeter who was the only one at the B&B when we arrived at 3:00 on a Sunday was obviously very new at the job and didn't seem to know much and did not have any of the vouchers we had expected to get. Within 30 minutes after we arrived, this greeter left and we NEVER saw her or anyone else in the house for the rest of that day or night.
Through an additional offer made by Chimney Hill before our visit, we ordered a "Just Want to Stay Inn" Basket that was to feature "savory homemade hors d’oeuvres, a dessert tray, fresh veggies with homemade sour cream dip, 2 glasses, and a complimentary bottle of wine." The total additional cost for this basket was $64.20. What we got for our $64.20 was a plate of 4 brownies (from the same batch we had seen sitting downstairs for anyone to take free of extra charge), a plate with 6 pieces of celery, 6 baby carrots, and 6 crackers with a small cup of ranch dressing and 6 very tiny blueberry turnovers and a bottle of wine. The food had not been covered and was already showing signs of drying out. There was no “basket” in sight.
During our breakfast the next morning, we were briefly greeted by a man who stopped by our table. We had to ask if he was one of the owners and what his name was. We thought we'd speak with him about our "basket deal” after breakfast, but that one brief greeting was the one and only moment of our entire stay when we saw him. After breakfast, we asked the lady who had served our breakfast where were our hosts. She said "Terry" would be in later. So, we waited around until she arrived. As an explanation of what we got in the “$64.20 basket deal,” she commented that the girl who had greeted us was new, but she said that she would credit our charge card and we agreed that would be a satisfactory solution. However, as of today, 14 WEEKS since that conversation, my card has not yet been credited for that expense.
While waiting for breakfast on that Monday morning, we looked through a menu of the restaurant where we were supposed to have dinner using a $50 credit from the Groupon offer. It was then that we discovered that the restaurant is closed on Mondays! When we asked about our vouchers for the restaurant and for the winery tour, Terry commented that the Groupon offer had expired! What?! So, I had to remind her of our conversation of several months back about how she was giving us the same Groupon deal if we booked directly with her and that we had booked the dates for our stay at the time of that conversation. Even so, she said that she could no longer honor part of that deal... again, because it had expired. The lesson we learned from that: Don't try to help out the owners, buy the Groupon/Living Social deal--it's your guarantee you get what you expected.
So, as it has ended up, we did NOT get any $50 restaurant voucher; we did NOT get a $15 wine voucher to use at the winery (which we would have used since we did buy a couple of bottles there), and we have NOT yet been credited for the $64.20 basket offer, 14 WEEKS later. The only perk of the Groupon offer that we did get was a $10 voucher for a wine tasting at Unionville Winery, which was, indeed, a fun experience. When we returned to the house early on Monday evening, there was another—larger—bottle of wine at our door, but that surely can’t compensate for $130 worth of amenities that we lost.
At about 10:00 on our second morning after our car was packed and we were ready to depart, we looked for our hosts to say goodbye and to make sure we were credited for the issues we had discussed the previous day. The only person around was the lady who took care of our breakfast and she told us the owners would be in later. In fact, other than this lady, we had not seen another person in the house since our brief encounter with our hosts on Monday morning in spite of the fact that we had spent the entire evening in the house the night before. On Monday evening/night we ended up watching a movie on our iPad (since there are NO TV’s anywhere in the house) and eating left-overs from a meal we’d had earlier in the day. The kitchen area was locked up, so we had no access to a microwave or a refrigerator and there had been no “treats” of any sort left for us.
We stay in B&B’s frequently, so we are quite familiar with what to expect from a Bed and Breakfast stay. Sadly, our experience at Chimney Hill Estates was by far the worst we’ve ever had. We had had such high hopes and expectations for this stay because of the extra perks we expected to get through both the Groupon’s & Chimney Hill’s offers and because we had had a such positive conversation with the owner months before when we first booked our stay. As in the situation of this stay, we have been the only guests at a Bed & Breakfast before, but we have always had countless interactions with the owners and/or hostesses and there have always been some treats/drinks left out for us when we return to the house after a day’s outings no matter what time that might be. None of that happened here. We even wondered whether little to nothing was done for us because we were the only guests for most of our stay. (One couple came in late on Sunday evening and left soon after breakfast on Monday)
On the positive side, our room, The Tapestry,” was lovely, and we loved the claw-foot tub and shower. The bed was quite large and comfortable; and even with the cold temps outside, we were always toasty warm. Feeding the alpacas was totally delightful. The greeter’s comments had led us to think that our hosts would accompany us to visit the alpacas and interact with us then. Instead, we were directed to where the alpacas were and sent on our way alone, which turned out to be okay, but, again, that was a bit disappointing. Our breakfasts were good and our preparer/server was very nice.
From a safety standpoint, the walkway that led to the only guest entrance was never swept to remove the snow and the lighting at the corner of the house that led to the entrance was not functioning, which left a dark patch just where we had to step from the gravel driveway onto the stone walkway. There were also numerous potholes in the driveway that made it a bit of a challenge to maneuver. We completely understand that the weather was quite unusual this year and potholes are in abundance, but while we were there, the Lambertville area only got a light dusting of snow on top of what appeared to be a relatively light build up of snow from a previous storm that could have easily been swept away and a bit of gravel in the deeper potholes would have made it a tad less challenging to get into and out of the parking area.
We would have loved to give this Bed & Breakfast the highest possible rating across the board. In fact, we expected our stay there to be the highlight of our week-long trip that included time in Washington DC, Lambertville, and Philadelphia. Instead, because of what we perceived as a lack of hospitality and quality service, our stay there was the only negative part of our week-long adventure.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank BJean J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terry A, Owner at Chimney Hill Estate & Ol' Barn Inn, responded to this review, May 25, 2016
Many folks enjoy our property and services.We always do consider your comments and suggestions.
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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251 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • Any
English first
Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 31, 2014

very dishonest people you really need to think twice if you want to stay here there are plenty of other b&b inn that would be worth having you and appreciating you as a guest... these people are looking to make a quick buck thats all it really is to it..
please make sure that any pictures that are on their website are the actual pictures of the place because they like to take pictures of other sites and take credit as if it is their room or decoration

Room Tip: make sure its a actual picture of the room they are advertising they like to pull other peoples pict...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank coupleinlove4eva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terry A, Owner at Chimney Hill Estate & Ol' Barn Inn, responded to this review, May 25, 2016
Very untrue comment. We are not dishonest and Im shocked Trip Advisor let you slander our business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waretown, New Jersey
Level Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 28, 2014

Our daughters surprised us with a weekend get away from Living Social to Chimney Hill, which also has an alpaca farm. The inn is old but has a lot of charm and is located in Lambertville near New Hope, Pa. The weekend we went rained so I honestly have to say the weather impacted our visit. Breakfast is included each morning, which is freshly made and varies each morning. My only complaint is that the heat, via radiator, in our room was so hot the first night that we had to open up the windows. The next night, we had no heat and found out that the thermostat for room 1 is located downstairs in the common room so someone turned it down or off. If you are a light sleeper, I would not recommend this room since you are directly above the common room and hear everyone's conversations. The alpacas are cute and you can feed them but beware they do spit when competing over the food. The inn is not within walking distance of the downtime area so keep that in mind when visiting.

Room Tip: Room 1 is the only one with a king size bed but doesn't have a bath in the room - a private bath...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lynda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terry A, Owner at Chimney Hill Estate & Ol' Barn Inn, responded to this review, May 25, 2016
Thank you for your review. We always try to help you have a good stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Windsor, New Jersey
Level Contributor
94 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed March 8, 2014

I made a reservation for one night at the B&B. I never received any confirmation, which concerned me, so I called the place and left a voice message with my number. No response after a couple days, so I called again. I got voice mail and again left a message. After another day with no response, I sent an eMail to the front desk. I finally got a response from that, thank you very much! Checked in this past Friday night and found out the person that took the reservation actually booked me for the wrong week. Isn't that all automated from the website? I am thankful that the room we booked was still available. No apologies, btw, for the slipup by the B&B. They were nice people, but you have to admit mistakes and apologize for it. Good business practice.
We booked the Buttercup room, which is on the first floor in the barn building. It was incredibly big with a room containing a gas fireplace and couch, and a meeting table that sat up to 14 people comfortably. We certainly did not need that much room, but appreciated it. The fire warmed the room up very nicely
The bedroom itself had a very comfortable bed with good pillows and sheets, The only light in the room was from a tacky $29 light on a pole that you would get from Target. And it was not plugged into an outlet that worked off the light switch.
The bathroom was okay. Good hot water in the shower and good towels to dry you off. The shower door was a cheep one and was actually for a bathtub, not a shower stall. As such, you had to duck in and out and be careful of your head. The towel bar on the sliding door was broken and looks like the break was from awhile ago. They should really fix that up.
I would consider going again if I was to be invited by friends, but I would never consider booking it myself. Mostly from the lack of interest from the owners on their screwup. There are plenty of places out there that would be happy for my business.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
9 Thank Bill_From_Jersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weehawken, New Jersey
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 9, 2014

My husband and I are great fans of the New Hope. PA/Lambertville, NJ area. The Inn was on the Lambertville Historical Society house tour a couple of years back, and we had long wanted to stay there, but it was just out of our financial reach. When we saw an offer on Living Social, we leapt at it. We were booked in Barn Suite 2, and stayed there during the end of January during WinterFest, which turned out to be the time of a huge snowstorm. But we pressed on with our stay and ultimately were glad we did. There were glitches along the way -- when we checked in, the previous tenants of our suite had taken both room keys with them, so we never had a key to our room for our entire stay, which was a little unnerving, but ultimately not a problem -- whenever we were leaving the room for an extended period, either Deb or Rich (the Innkeepers) would come and lock up for us, and we would call prior to our return and they would promptly open the room for us.

The room was cozy and rustic-- we loved the gas fireplace! We had ordered the Alpaca package which included a gift certificate to a local restaurant, a mug, cookies and a bag of Alpaca feed (there are some on the property). Due to our problem with the key, Deb had upgraded our package to a hot chocolate bar, which was greatly appreciated after being outside all in town all day. In short, the hospitality is top-notch, and the breakfasts were very good. There was an innkeeper's reception on the Saturday night of our stay with wine and snacks in the Stone room, and it was a highlight of our stay, and we met a lot of great people.

The only disappointment we had was that, while the room had a rustic charm and was certainly cozy, for the money that is charged for these suites, the amenities could have been a lot more upgraded. We had two TV's in our suite -- a tiny, not very good, flat screen in the living room area, and a rather outdated tube TV in the bedroom. The jets in the tub didnt work (and to be fair, we forgot about it and never mentioned it). Little things, like the bath products and the towels could be given a little more attention. But in the grand scheme of things, we had a fine time, and would go back, as Deb and Rich went out of their way for their guests.

  • Stayed January 2014, traveled as a couple
    • Value
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Helpful?
Thank ChrisandCarlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terry A, Owner at Chimney Hill Estate & Ol' Barn Inn, responded to this review, May 25, 2016
Thank you for your review! We appreciate your comments and hope that you can come again for another visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clark, New Jersey
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 7, 2014

Spent extra money for the 2 level room at the barn. I thought it looked really nice based on the Internet pictures. Room was set up poorly. Bedroom upstairs, bathroom downstairs. Tub in the middle of the room downstairs. Furniture cheap. Did not see the rooms in the main building, maybe they were nicer. However, like I said the room we had was more expensive.
Breakfast dissapointing. They offered French toast. I am a diabetic and they had no sugar free syrup. Was offered no substitute. If they had eggs to make the French toast they certainly could have scrambled me an egg at very least. Breakfast overall was no big deal. Place was no big deal. Certainly have stayed at nicer places.

Room Tip: Would try a room in the main building.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rose J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terry A, Owner at Chimney Hill Estate & Ol' Barn Inn, responded to this review, May 25, 2016
The Barn suites are designed with a loft. This has always bn the layou.
Not sure we knewyou were a diabetic and needed sugar free syrup, but we always have eggs as an alternative.
Thank you for your review. We are always interested in how you experienced your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 29, 2014

I stayed at the Inn back in November and still feel compelled to write this review. Ny dear friend has some sort of discount coupon and having stayed at several Inns in the area decided to give this one a go and invited me along. I guess coupon/discount =a night in Vincents Hideaway which should stay hidden. The room is basically in the attic which I normally wouldn't have a problem with but this room was poorly furnished and tired looking, the steps are steep up to the room which is not surprising, the handrail is your basic 2x4 piece of lumber painted white, it had that Little Rascal finished quality, the carpet is beige and stained, the headboard fabric and when I ran my fingers across the top, full of dust. Sheets were thin, the white comforter just tossed on the bed, could the cover have been in the wash? a real no frills set up. Furniture is a mix of shabby yard sale goods with their next home, the town dump. The adjoining bathroom obviously at one time was another bedroom, this is clear by the built in bookshelves and was probably converted by the same Little Rascal construction crew who built the stair rail. The bathroom had two chairs for relaxing, WHY??? and a round old carpet covering part of the linoleum floor. The door didn't close properly either..

When we checked in we were told that Brownies were being baked and served a little later on, ok nice touch… Brownies never materialized but later that evening there was a sign posted Please Join Us For Wine & Cheese. The fire in the fireplace was lit and a few guests were engaged in conversation. On the coffee table was a tiny cheese board complete with your standard 2x2 slices of Kraft cheese, I think Pepperjack, some crackers still in their sleeve and a cluster of red grapes that were close to the raisin stage. A large bottle of white wine was in an ice bucket, the wine was not chilled and the glasses felt gritty. We opted out after a few minutes and headed to town for dinner.

We were the first to arrive downstairs for bkfst. The Breakfast Room furniture could use an overhaul as well, it's not well kept, furniture at first glance looks fine but take a closer look and it's scratched, tired worn. The feel of polyester napkins is a drag, better to use Vanity Fair dinner napkins. The coffee wasn't ready and I noticed at each table setting was your commercial baked zucchini or pumpkin bread, blech! Coffee finally arrived and we still held a glimmer of hope as we could smell the bacon cooking and hoped for the best. We were first served, a few TBS of granola over a mushed banana in a parfait glass followed by one scrambled egg, mine had half a cherry tomato in it,egg was overcooked, home fries that were black around the edges, one slice of bacon cut in two, and the "piece de resistance" a half orange slice skewered by the other half of the mysterious cherry tomato, REALLY??? We promptly checked out after breakfast.

The Vincent Van "Go'" room needs a complete overhaul as does it's adjoining bathroom. The grounds are pretty, the location is nice but the outside appearance alone shouldn't command such a ridiculous weekend rate. We didn't have the opportunity to do a sight inspection of the other rooms, so buyer beware.

Two thumbs and two forks down for this Inn.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Lacuoca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terry A, Owner at Chimney Hill Estate & Ol' Barn Inn, responded to this review, May 25, 2016
e appreciate your comments and will always work harder to improve!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chimney Hill Estate & Ol' Barn Inn

Property: Chimney Hill Estate & Ol' Barn Inn
Address: 207 Goat Hill Rd, Lambertville, NJ 08530-2609
Location: United States > New Jersey > Lambertville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites
Hotel Style:
Ranked #3 of 3 B&Bs / Inns in Lambertville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chimney Hill Estate & Ol' Barn Inn 3*
Number of rooms: 12
Official Description (provided by the hotel):
Chimney Hill Estate & Ol' Barn Inn is a lovely quaint country estate located above the charming historic riverside towns of Lambertville, New Jersey and New Hope, Pennsylvania. Enjoy the excellent selection of restaurants - Anton's Swan, Brian's, Triumph Brewery, Marsha Browns. Plenty to explore everyday! Enjoy a couples massage at Nurture Day Spa. Visit the Bucks County Theater, Shop at Peddlers Village, Explore the Golden Nugget Flea market for a rare treasure, don't forget Rice's Market every Tuesday! If you love the history visit our Washington's Crossing, or take a tour of our local vineyards - Unionville, Old York, Crossings, to name a few. Lets not forget that we offer a delicious breakfast daily and give you plenty of TLC during your stay. Ask us for help....we are here to help you have a great time! So please visit us soon! Thank you, Richard & the very cute Alpacas ... more   less 
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Also Known As:
Chimney Hill Estate Hotel Lambertville

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