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“It was O.k.”

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Best Western Leisure Inn
Ranked #2 of 3 Hotels in Lakewood
A TripAdvisor Member
“It was O.k.”
Reviewed May 28, 2005

I stayed there for four nights with my husband and kids. The room was O.K. Housekeeping did a great job cleaning it up everyday. They were having problems with washcloths while we were there but they always managed to find a couple for us. There was only one nice desk clerk there she worked in the mornings everyone else was pretty rude. No luggage carts which is weird for a hotel with over 100 rooms. They could do a little better with there continental breakfast. Overall it was O.K. I would stay there again

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243 reviews from our community

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    34
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Any
English first
A TripAdvisor Member
Reviewed August 2, 2004

Front desk originally screwed up with our reservation: we had asked for one king size bed room for 2 nights and they only had us for one 2 double beds room for one night (we managed to change it though). Generally, every time front desk clerks would completely ignore us for a few minutes and only then turn to us with big attitude. Manager was rude. Not a single smile on anybody's face. Extremely unpleasant environment.

Housekeeping vacuumed only open areas, so you could see dirt in the corners and under the chairs. Not to mention that if you're not fluent in Spanish, there is no way you can explain to them what you need. The bathroom door wouldn't close, there was no shampoo or conditioner and no washclothes, and, WORST OF ALL, the toilet was not clean - it had hairs and drip marks all over it! We asked for an extra blanket and it wasn't delivered, so we went down for it, and the guy gave us attitude, said they didn't have any blankets and that housekeeping was gone for the day and he would have to find someone to go get it from a different room (as though we care about how he gets it). We never got it that night, and they sent it to our room next day, only after we complained to the manager.

They had a few tables and a toaster right in the lobby - it was their breakfast area, the breakfast was offered only until 9am, so if you are on a vacation and want to sleep in, there's no way you can eat in the hotel and you have to go out. They are not worth even half of what they charge! For your own peace of mind, stay away from Best Wester Leisure Inn in Lakewood, NJ!!!

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Travelers are raving about these Lakewood hotels

A TripAdvisor Member
Reviewed June 22, 2004

Although I know it is a request for a King size bed, but it is another thing to want a clean room. We requested 1 king or queen bed for my husband and I to share after a wedding we were going to at Vanity Fare, (with the rest of the 40 other rooms this wedding party reserved), well wouldn't you know it we checked in at 1:25pm when check in began at 1pm and of course they pre blocked our rooms with out the request in mind. SO when we got to our room we call down and asked if we could change rooms and they were nasty as can be with a no. SO fine, but they we looked around the tub had a ring around it and their was little to no TP. This is unacceptable! Many other guests were disappointed with they stay, good luck staying in business to you and your RUDE STAFF!

  • Stayed June 2003
    • Value
    • Rooms
    • Cleanliness
    • Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Leisure Inn

Property: Best Western Leisure Inn
Address: 1600 Highway 70, Lakewood, NJ 08701-5906
Phone Number:
Location: United States > New Jersey > Lakewood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Lakewood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Leisure Inn 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Best Western Leisure Hotel Lakewood
Best Western Lakewood
Lakewood Best Western

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