We checked in to hotel after Sandy (storm) hit our area & damaged our home. The hotel was full of capacity and chaotic, but the entire staff maintained composure especially the manager Karen and the girls working the front desk. The girls working the front desk were young, one would think very little experience, but they handled themselves with utmost professionalism, I was amazed. This was consistent throughout our stay, and because of the impact of the storm they showed empathy to all guests. It felt as if the staff never went home. I would recommend this hotel to anyone. Kudo's to Karen and her staff!!! They turned a catastrophic event into a positive experience and made people forget about their losses while enjoying their stay.
- Official Description (provided by the hotel):
- The brand new Hilton Garden Inn Lakewood – conveniently located near Exit 88 of the Garden State Parkway on Route 70 – features an indoor pool, state-of-the-art fitness center, and 24-hour business center. Premier guest room amenities include 32” LCD TVs, generous work desks with ergonomic Herman Miller chairs, and self-adjusting beds. Enjoy a brand new Ruby Tuesday restaurant, LongHorn Steakhouse® and Starbucks® next door. Complimentary WiFi access is available throughout the hotel. Guests must be 21 years of age or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. ... more less
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- Also Known As:
- Hilton Garden Inn Lakewood Hotel Lakewood
- Lakewood Hilton Garden Inn