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“Clean & Courteous” 4 of 5 bubbles
Review of DoubleTree by Hilton Hotel & Suites Jersey City

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DoubleTree by Hilton Hotel & Suites Jersey City
Ranked #3 of 13 Hotels in Jersey City
Certificate of Excellence
Middletown, New Jersey
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Clean & Courteous”
4 of 5 bubbles Reviewed February 4, 2013

This hotel checked us in quickly. We ordered room service for dinner which was reasonably priced and pretty good. The room was clean and comfortable. The PATH train to nyc is a short walk away and you can be there in no time. Great alternative to staying in the city.

Room Tip: a room with a view is always a plus. Many of the rooms have a great view of the Manhattan sky line.
See more room tips
  • Stayed March 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank mmescal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimsalvo, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, February 14, 2013
Thanks for the kind review and glad you enjoyed your stay. Hope to see you return soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,301 reviews from our community

Traveler rating
    605
    442
    158
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
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  • Portuguese first
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  • Any
English first
Chicago, Illinois
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed February 2, 2013

This is not a hotel property that Hilton should be proud of. It needs an upgrade in staff and decor quickly!

1. Staff is very slow and pretty disorganized -- I was sent to the wrong room.
2. Room Service is timely, but mediocre (at best) food.
3. Lobby is very tired and warn down.

  • Stayed January 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank dnwalch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimsalvo, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, February 4, 2013
Thank you for sharing your thoughts and I do apologize for the challenges you encountered during this stay as it certainly not the norm. I do hope you allow us another opportunity to regain your trust in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reykjavik, Iceland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 31, 2013

I had a very good stay at the Double Tree Hilton Hotel. Even though the receptionist late at night, when we arrived wasn't very helpful, next morning staff was outstanding. Very close to Manhattan, we took the PATH train and in minutes we were in the middle of NYC.
The heating was somewhat noisy I should say....
Great place to stay and good value!
I would recommend this hotel to a friend.

  • Stayed January 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Portenia69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimsalvo, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, February 4, 2013
thanks for the post and glad you enjoyed your stay. Hope to see you again should your travels take you back our way..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jersey City, New Jersey
1 review
4 of 5 bubbles Reviewed January 27, 2013

This is a great place to stay if you are looking for a clean, safe and quiet hotel, with access to NYC and local restaurants. I had wedding guests from out of town stay at the hotel and they were able to enjoy NYC as well as having many options within a short walk for dinner and drinks. The staff is very attentive and the all suite rooms were clean and comfortable.

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Damian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimsalvo, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, January 28, 2013
Thanks for the post and glad you and your guests enjoyed your stay. Hope to see you return
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
73 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed January 26, 2013

The rooms are a nice size,with a somewhat separated living area and bedroom. Beds are up to the usual Hilton standard, though the pillows were a bit worn and could have been better. The days i was there they had some issues with the hot water supply, but as long as you didn't expect it to be scalding, it wa fine.

Restaurant was a bit sketchy. The b'fast was fine, decent selection and all, but waitstaff not particularly friendly. I surmise it is because b'fast is included for many, so tipping is low. I ordered room service a couple of nights because the weather outside was unpleasant, and the food was decent. Dessert very overpriced, but mains were fair.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank furballs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimsalvo, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, January 28, 2013
Thanks for the kind review and happy to hear you enjoyed your recent stay. Safe travels...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Russia, Moscow
Level Contributor
456 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 538 helpful votes
4 of 5 bubbles Reviewed January 24, 2013

My husband and I lived in this hotel 3 nights. A perfect choice for saving money, if you want to see the sights of Manhattan. The hotel is next to the train station. It is approximately 20 minutes in a tunnel under the water to Manhattan. Price of 11 U.S. dollars. Courteous, responsive and helpful staff, Wai Fai and morning newspapers in the lobby, comfortable and spacious rooms, the air conditioner operates in the cold and the heat, which is especially important in the winter. The room consists of a bedroom and a living area. Good coffee Starbuck put each day after housekeeping. Good coffee Starbuck put each day after housekeeping. It's very convenient. Feels like home. The main problem - the quality of sleep. Very close walking tram train. Good sleep is impossible because of its constant noise. Personally I did not like the bed and pillow - they were too soft and uncomfortable. Other than this, I would recommend this hotel as a good option for those tourists who are not ready to spend a lot of money in expensive hotels in Manhattan. I note that the Westin hotel also has a similar problem because of the noise of tram train. Marriott is located far away from the tram road, but very close to the station subway train. And I do not know which is worse actually.

Room Tip: Ask for rooms on the higher floors of the building in the right wing of the elevator.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank nikolaeva_maria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimsalvo, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, January 25, 2013
Thanks for taking the time to post your review and glad you enjoyed your stay. Hope to see you return soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Commerce, Georgia
Level Contributor
3 reviews
5 of 5 bubbles Reviewed January 23, 2013

Me and my niece was going to new york but stayed in new jersey for the cost was a big difference . the only thing is ur have to pay for parking being from atlanta ive never had to pay but it was worth it to know someone watches ur car all nite ..When i come back to new jersey i would be staying here again.....

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank babyboo41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimsalvo, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review, February 4, 2013
Thanks for taking the time to post your comments and hope to see you return soon! Safe travels.......
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel & Suites Jersey City

Property: DoubleTree by Hilton Hotel & Suites Jersey City
Address: 455 Washington Blvd, Jersey City, NJ 07310
Phone Number:
Location: United States > New Jersey > Jersey City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Jersey City
#3 Business Hotel in Jersey City
#5 Romantic Hotel in Jersey City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Suites Jersey City 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
The Doubletree by Hilton Hotel and Suites Jersey City is only ten miles and 20 minutes from (EWR) Newark Liberty International Airport. The hotel is just two blocks from the Pavonia/Newport PATH train station with easy access to Christopher Street in Greenwich Village, Tribeca and Soho in NYC. Take the PATH Train via Exchange Place one stop to the World Trade Center with easy access to New York Financial District and Wall Street. ... more   less 
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Also Known As:
Doubletree By Hilton Hotel And Suites Jersey City
Doubletree Jersey City
Doubletree Hotel Jersey City

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