I was tasked to book an activity for our team while they were traveling. Alessia made it feel like I didn't have to do anything. We had a short discussion about food preferences and dietary restrictions, and she just took it from there.
Unfortunately, I was not present, but I got tons of feedback from the team about how much fun and how engaging the tour was. One team member was local, and suggested a place for dessert and Alessia was able to incorporate it into the tour even though it was already set.
Would 100% recommend, heard only good things and have only good things to say!