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“Superb service, beautiful hotel, great location” 5 of 5 bubbles
Review of Hyatt Regency Jersey City

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Hyatt Regency Jersey City
Ranked #1 of 13 Hotels in Jersey City
Certificate of Excellence
GreenLeadersSilver level
Merrick, New York
Level Contributor
138 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Superb service, beautiful hotel, great location”
5 of 5 bubbles Reviewed October 19, 2013 via mobile

I stayed here recently for a business trip. It's a really great location if you are taking public transportation. If driving, it's kind of inconvenient.
Everything was excellent; rooms, service, cleanliness, food & bar.

My one recommendation would be for the hotel to put into place some sort of plan to better organize the valet system. I was staying with a large group who all retrieved their car at the same time. This resulted in 30 mins of waiting. Perhaps when groups book for a conference, the valet service can plan ahead for the mass exodus & have cars ready before hand?

The front desk staff was extremely helpful & even went out of their way to accommodate my need to refrigerate baby bottles for me after I checked out of my room but had to stay for the remainder of the conference.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TPalm22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,509 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (393)
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English first
Lake Ridge, Virginia
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed October 18, 2013

This hotel was very well placed, clean and had a friendly staff. Desk clerks helped us extensively with understanding metro routes, best places to go, most efficient ways to get there, etc. The hotel was clean and trendy and located directly across from the PATH train, one stop from the WTC station. PATH trains also run from Penn Station if you happen to take one of the buses up from Washington, DC. You can be at this hotel in about 30 minutes after being let off near Penn Station.

The hotel is right next to the river, so views from our room were great - the view of the Manhattan skyline is great and much better than you would get if you stayed Iin Manhattan. The surrounding area in Jersey City near the hotel is upscale too and has nice restaurants if you want a break from the crowds in NYC one night. I will definitely plan on staying there again in the future.

Room Tip: We stayed in 217 and on our last night we heard some noises from what sounded like the pipes or acti...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank A_Tropical_Snowstorm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed October 18, 2013

Dear Ben Curtis front desk. Here is our 41st wedding anniversary toast and the view from room 511. Suzanne and I raise a glass of champagne to you and your staff at the Hyatt Jersey City! Doormen, front desk, room and dining room staff all greeted us warmly. You and your staff went over the top to share your best wishes. I share Suzanne's feelings that our stay at your hotel was indeed "a romantic magical cruise". We look forward to returning again. Francis Collins Sent from my iPad

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
2 of 5 bubbles Reviewed October 18, 2013

The room had a moldy musty smell. Ordered room service and food took 1 hour to arrive and was cold. The room was not cleaned one day of our stay. The other days the room was poorly cleaned. For the price I paid I was expecting better service and a nicer room. The only good things: the front staff was friendly; the hotel is very close to the Path train so it is very convenient to get to NY.

  • Stayed October 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattJerseyCity, Manager at Hyatt Regency Jersey City, responded to this review, November 2, 2013
Julie S,

I am so disappointed to hear this about your stay as we strive to provide our guests with a memorable stay. I would like to discuss this in further detail so please feel free to contact me directly at megan.gederian@hyatt.com. I hope to hear from you soon!

Kind Regards,

Megan Gederian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 17, 2013

This is by far the best hotel I have stayed at in New York/New Jersey. It has the best location ever, with a great view of New York skyline. The rooms are nice and clean. Great service from the staff. The food is excellent. You can just take the PATH in to New York, takes a couple of minutes.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vegard2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
123 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed October 17, 2013

As we arrived on this part of our journey to Jersey City, New Jersey we decided to stay at this hotel for the location and next to the Path (transportation to New York, $2.50 one way). We upgraded our room and got a spacious room with two beds and a adjacent patio with a view that was to die for. The city lights were amazing, boats traveling both direction were fun to watch as well. We loved loved loved the room and the friendly accommodating staff.....we will stay here again.

Room Tip: City view was amazing Spacious room Sunbathing/happy hour deck
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  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CindyLou2262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
1 review
5 of 5 bubbles Reviewed October 17, 2013

If you can't afford staying in New York, this place is the next best thing. Getting from NYC to the hotel is very easy with the PATH subway system. The view (at least from our room) is magnificient. The staff is super friendly.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Julien D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Jersey City

Property: Hyatt Regency Jersey City
Address: 2 Exchange Place, Jersey City, NJ 07302
Phone Number:
Location: United States > New Jersey > Jersey City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Jersey City
#1 Green Hotel in Jersey City
#1 Family Hotel in Jersey City
#1 Business Hotel in Jersey City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Jersey City 4*
Number of rooms: 351
Official Description (provided by the hotel):
Opened in July 2002, the Hyatt Regency Jersey City reflects Jersey City’s cultural renaissance and increasing value as a premier business center. Located in the heart of “Wall Street West” and just minutes away from New York City, this stunning property offers you the perfect venue for your corporate affairs while benefiting from the most remarkable skyline views Manhattan has to offer. Our full-service luxury hotel embodies the most modern elegance, unparalleled culinary experience, and outstanding service. Offering over 20,000 square feet of function space and 351 deluxe guestrooms with breathtaking views of Manhattan, the Hyatt Regency is the quintessential event location. The hotel is easily accessible by cab, ferry, or the PATH and is just a short ride away from Manhattan. Hyatt Regency Jersey City offers a combination of style and excellence that make for a truly memorable experience. ... more   less 
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Also Known As:
Hyatt Regency Jersey City Hotel Jersey City
Hyatt Jersey City
Hyatt Hudson
Hyatt Regency Hudson

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