Stayed here for a weekend from May 31 to June 2, not a very pleasant experience.
A little back story, I stayed here on new year's eve in 2011 for 3 nights, the experience was not too bad, and we noticed the common area in the hotel has a very strong odour (personally it smells a lot like curry), but the room that we stayed in (in December 2011) was consider clean and odour free.
So this time when I decided to go back, with the expectation of a somewhat similar experience, we were quite disappointed.
We reserved 2 rooms in the hotel (my sister's family, and mine), both were located on the third floor. The moment we stepped out of the elevator on the third floor, it was extremely warm (completely different from the lobby's temperature), and the nightmare begins when we open the door to my room.
As soon as we open the door to our room, we were welcomed by a gust of same odour (the curry smell), and the whole room smells like that, even the bed sheets. My wife decided to open the windows and max out the air conditioning as an effort to eliminate the smell, but we weren't successful. To make matter worst, the washroom is unclean, and there were dirt/removable stain in the bathtub.
We went downstairs (both nights) to request a room change, only was told that the hotel was fully booked that night (i didn't verify, however the parking lot of at least half empty, i would expect the parking to be at least half full in an hotel with 5 stories), the made a note the first night, however the second night was "full" as well.
We had to cover our nose for most of the night with some clean laundry, therefore my wife and I couldn't really get much rest for these two nights; looking back, it might've been better if we cancelled the second night reservation and stayed in a different hotel.
Why hit or miss? My sister's room was not as stinky as ours, however, their air conditioning didn't work, and was told that that's the lowest temperature it could go (funny thing is the a/c in my room is extremely cold)
And i just realized they start charging for their parking (this is not a complaint, more like a FYI, i just didn't read the fine prints as this policy was effective in january 2013), however I personally think that this was a good incentive to stay in this hotel, and parking in, say westin, nearby is a bit more.
In conclusion, I probably won't stay here again as you don't know what type of rooms you are going to end up staying in, and i think there are better deals in this area for 15 or 20 dollars more per night.
- Official Description (provided by the hotel):
- Come and experience our new Comforts of Home bedding collection.The Candlewood Suites Jersey City is the only all suites hotel in the heart of the financial district of Jersey City, 214 suites, 8 floors, conveniently located near Harborside Financial Center, Exchange Place and Newport Financial Center. If New York City is your destination, the hotel is conveniently located between Exchange Place and Pavonia Path Stations. These trains will take you directly to midtown or lower Manhattan. Each spacious suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over-sized executive desk with free high-speed Internet access and two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD player and VCR. Work off some stress in our fitness center or visit our Candlewood Cupboard. Whether your trip is for business or pleasure, our hotel can offer you the best value in the Jersey City and New York City area.Check out our special 'City Pass Package', which focuses on making your New York vacation more affordable. ... more less
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- Also Known As:
- Candlewood Suites Jersey City Hotel Jersey City
- Candlewood Jersey City
- Jersey City Candlewood Suites