My parents wanted to spend my mom's 71st b-day in NY. because i was not able to attend, i sent and email to reservations department of the hotel asking them to prepare her a small cake and a card, or something like that, at first i was not sure if they would respond, but they did, in a matter of 2 days i was able to get in contact with Mr. DIGON who is part of the concierge team, he was kind and very helpful gave me a choice of small details that they could do for her, they even wrote a letter in another language as it was written by hand. This are small details that make the difference between a hotel and another, it is not how much you spend on the room, or the rating, it is always about the human touch and that is why i think this hotel is great!.
My whole family had a great stay, they enjoyed the facilities of the hotel, the friendliness of the staff, it was clean and overall a 4.5 out of 5. Thank you Westin, specially Mr Digon.
- Official Description (provided by the hotel):
- Situated on the waterfront Financial District of Jersey City, our AAA/CAA Four Diamond hotel is just 200 steps and one subway stop to NYC. Featuring spacious guest rooms and inspiring view of Manhattan we're walking distance to great restaurants on the Hudson waterfront. Explore our hotel renovation, escape to the serenity of our 429 Jersey City accommodations and treat yourself to a stay in one of our elevated rooms for stunning view of the NYC skyline. Experience the rejuvenating Heavenly Bath and the signature Westin Heavenly Bed, perfect for a blissful night's sleep. ... more less
- Reservation Options:
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- Also Known As:
- The Westin Jersey City, Newport Hotel Jersey City
- Westin Jersey City Newport