We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Mixed experience” 3 of 5 bubbles
Review of W Hoboken

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
W Hoboken
Ranked #1 of 2 Hotels in Hoboken
Certificate of Excellence
GreenLeadersBronze level
Paoli, Pennsylvania
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Mixed experience”
3 of 5 bubbles Reviewed January 26, 2013

Stayed for two nights on business. Beautiful lobby and rooms, good restaurant and bar, nice staff. However, I couldn't get the temperature in my room to adjust properly...it was too hot to sleep, so I had to prop the window open (this was the recommendation of their facility person who had tried to "fix" it). I also had trouble connecting to the in-room (paid) wi-fi. They were very apologetic but.... The rooms are very nice, bed are comfortable, etc....but if you expect to go down the hall and get a soda, or pick up a candy bar in the gift shop, think again. They don't have either. Your choice is the in room honor bar ($4 for a soda) or walk down the street to the grocery store. Hmmmm.

Room Tip: They have rooms with a view of Manhattan that are more expensive.
See more room tips
  • Stayed January 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank debster_c_55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAnna, General Manager at W Hoboken, responded to this review, February 6, 2013
Thank you for posting your recent W Hoboken stay on Trip Advisor. My sincerest apologies for the heating issues you experienced in your guest room. I must also apologize for the intermittent internet service you experienced. Thank you for bringing these issues to my attention as I will certainly be sharing them with my team. Guest satisfaction is very important as we are always looking to improve upon our guests’ experiences. Again, many thanks for sharing and we look forward to your next stay at W Hoboken. – Anna M., General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,150 reviews from our community

Traveler rating
    748
    260
    77
    37
    28
See reviews for
251
364
78
285
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (365)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Westwood, NJ
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed January 24, 2013

I walked into the lobby, and up to the front desk. I asked to make a reservation. The woman at the desk handed me a phone, and a recording told me that all operators were busy, but that someone would take my reservation shortly. I walked out.

Stayed January 2013
Helpful?
5 Thank NJTraveler68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAnna, General Manager at W Hoboken, responded to this review, February 6, 2013
Thanks for sharing on Trip Advisor. My sincerest apologies for the inconveniences you experienced as this is certainly not typical of our hotel. Guest satisfaction is very important to us and I will be following up with my team immediately. Thank you for bringing this to my attention as we are always looking to improve upon our guests’ experiences. – Anna M., General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed January 24, 2013 via mobile

Just left the hotel after a two night stay. It was a great place to stay. Very clean, very quiet, wonderful view, and great location. The staff were very professional, helpful and courteous. The beds were comfortable and clean. It is a classy kind of place. We will definitely stay there again. Oh, did I say it was clean? That's very important to me.
Valet parking is $35 per day. We did not try the restaurant this time but we will next time. Our room was upgraded at no additional charge. The Path train to NYC was within walking distance and easy. It was $4.50 round trip for the train.

Stayed January 2013, traveled on business
Helpful?
1 Thank Bee J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAnna, General Manager at W Hoboken, responded to this review, February 6, 2013
Thank you for sharing your W Hoboken experience on Trip Advisor. Guest satisfaction is very important to us so thank you for sharing your comments. Cleanliness is a top priority we take very seriously at W Hoboken and I’m delighted to hear you recognized this during your stay with us. I will certainly share your feedback with my Style team who will not doubt be happy to hear this. I’m sure you had a very packed schedule during your time with us and we certainly hope to welcome you back to W Hoboken and ZYLO! – Anna M., General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed January 24, 2013

My boyfriend and I hopped over to the W Hoboken to celebrate our anniversary for a night. I was drawn to this W because we were booking on points and W Hoboken was 12K vs. the Manhattan W's which are all 20K, but Hoboken got better reviews. I'm glad we made the trip - in typical W fashion, the decor and ambiance is very posh. Definitely make sure you get a room with a view looking over Manhattan - that was the best part as the view was truly spectacular at night. Rooms are small and there was no bath tub but those are typical characteristics of the W brand. Definitely a good choice if you're willing to hop the Hudson.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rebecca R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAnna, General Manager at W Hoboken, responded to this review, February 6, 2013
Thank you for sharing your special anniversary stay on Trip Advisor! While we are not located directly in the city, our views of Manhattan are unrivaled and it’s always such a pleasure to hear our guests enjoy the amazing panorama. I’m also delighted to hear you are an SPG member as we offer so many great deals and packages to those enrolled on our SPG program. On behalf of myself and the entire W Hoboken team, we look forward to welcoming you back to W Hoboken for many more anniversary celebrations! – Anna M., General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monroe, New York
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

This review is a year old, but can never forget an excellent stay! Stayed here for my birthday party and had a fabulous experience. The service is top-notch-from the front desk to the restaurant and Chandelier Room staff. Our room/suite (upgraded) was AMAZING. It's true, out of tri-state guests in area here to experience NYC should consider staying at this property. The BEST view of the skyline to appreciate a different perspective of the NYC "heartbeat." Will definitely return!!!

Room Tip: Become a Starwood member!
See more room tips
  • Stayed February 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hammer91b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAnna, General Manager at W Hoboken, responded to this review, February 6, 2013
Thanks for sharing on Trip Advisor! And I’m so happy you chose W Hoboken to celebrate your birthday! Our location offers so much for a birthday celebration, both in the hotel and in the city. With the hotel’s close proximity to the PATH station, getting to and from Manhattan only takes minutes. We look forward to many more birthday celebrations with you and your friends! We’ll see you soon at W Hoboken! – Anna M., General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville, Alabama
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 18, 2013

I stayed at the hotel January 04, 2013. This was my fourth stay at W Hoboken and I'll definitely be coming back for more. I love it!!!!! Be sure to enjoy everything it has to offer from the Bliss Spa, to the Chandelier Room, and Zylo. It's more affordable than staying in the city and Hoboken offers views of Manhattan that you can't get from anywhere inside the city. I recommend requesting a room that faces Midtown rather than Downtown but either way you won't be disappointed. I can't wait to go back!

  • Stayed January 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank outoftownvisitor_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAnna, General Manager at W Hoboken, responded to this review, February 6, 2013
Thanks for posting your recent stay on Trip Advisor! We love when guests take full advantage of all the amazing services we offer at W Hoboken such as the bliss spa, Chandelier Room and ZYLO. It’s an amazing experience all in one place! I’m also delighted to hear you enjoyed the views of Manhattan from the comfort of your guest room. We look forward to your fifth visit to W Hoboken! – Anna M., General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
1 review
5 of 5 bubbles Reviewed January 13, 2013

My wife and I and family stayed at the hotel over 2012 New Year. The hotel provided an exemplary experience with the food,facilities as well as the services provided by the concierge during our stay. I would recommend this hotel to anyone wishing to stay in New York.

Room Tip: If you want a view then one facing the River
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Colin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAnna, General Manager at W Hoboken, responded to this review, February 6, 2013
Thanks for sharing your New Year’s stay with us on Trip Advisor! We love to host guests during this special occasion considering the amazing views we have of Manhattan to ring in the new year! I’m so happy you chose to celebrate with us. We look forward to many more New Year’s celebrations with you, your family and friends! – Anna M., General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Hoboken
Hyatt Regency Jersey City
#1 of 13 in Jersey City
4.5 of 5 bubbles 2,629 reviews
Show Prices
Show Prices
Show Prices
West Village
The Jane
The Jane
#317 of 467 in New York City
4.0 of 5 bubbles 1,299 reviews
Candlewood Suites Jersey City
#6 of 13 in Jersey City
4.0 of 5 bubbles 479 reviews
Show Prices
Show Prices
Show Prices

Been to W Hoboken? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about W Hoboken

Property: W Hoboken
Address: 225 River St, Hoboken, NJ 07030-4772
Phone Number:
Location: United States > New Jersey > Hoboken
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Hoboken
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — W Hoboken 4*
Number of rooms: 225
Official Description (provided by the hotel):
Take in everything from W Hoboken, an iconic landmark on the waterfront where magnificent Manhattan unfolds before your eyes. Hot nightlife, decadent dining and sizzling shopping, just steps or a ferry ride away. What’s cooler than Sinatra’s town? ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Despegar.com, Hotels.com, Booking.com, Travelocity and Jetsetter so you can book your W Hoboken reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w Hoboken Hotel Hoboken
w Hotels Hoboken
w Hotel Hoboken

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing