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“Pathetic Hospitality”
Review of Spigola Ristorante

Spigola Ristorante
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Ranked #11 of 98 Restaurants in Hamilton
Price range: $31 - $50
Cuisines: Italian
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Restaurant details
Dining options: Late Night, Reservations
Dining style: Fine Dining
Cross street: Route 130
Reviewed June 19, 2012

My Family chose this restaurant to celebrate Father's Day. Inspite of the it being very pricey, we chose to dine in. When I requested to be seated a little inside, away from the grill and the bar, the person had hesitations and remarked" You better get used to the smell lady". I was already unhappy to stay. To add to my disappointment, they took well over 5 minutes to ask for drinks. Another person walking by totally ignored me when I was trying to get his attention. That was it, I knew we were not treated right. As I was leaving, my husband tried to be kind and said, there were few vegetarian choices. I decided to tell them the truth. The person claimed that he was only kidding and did not make any effort to apologize but instead said " get outta here". Nobody deserves to be treated like that. I wouldn't recommend this place to anyone if they were looking for a nice casual dining experience.

    • Atmosphere
2  Thank ms R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (107)
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92 - 96 of 107 reviews

Reviewed June 18, 2012

My husband and I wanted a late afternoon glass of wine in a comfortable, upscale atmosphere. Spigola definitely delivered on the physical ambiance of our wishes, but in this time of economic hardship, I wish both the staff and the management were a little more sympathetic to their customer's plight. We both ordered a drink, and asked to see the menu. We just wanted a little something to eat with our wine. The food was good (we ordered a plate of mussels in red sauce, and the small antipasti plate), but the server acted like we committed a mortal sin by not ordering a complete dinner. (We were seated at the bar.) Although the restaurant had few customers, our check came extraordinarily fast--I guess the time allotted is equal to the amount spent.
No one was unprofessional, but a little warmth and understanding would have gone a long way.

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2  Thank RoadLessTravelledNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2012

Wonderful appetizer served in a martini glass. Excellent sea bass. Yes pricey but very good food.

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Thank sixftblonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2012

I ate at Spigola with some of my friends, and all 4 of us were disappointed with both the food and service. The meals were not good, and certainly not what we expected for the price at all. I had spaghetti and the sauce was really "off". We had to wait quite a long time for drink refills, and yet we were there mid-week (we were one of four tables total). Needless to say, we will not be returning with our families.

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1  Thank stargazer36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2012

Selection was limited food was was either overcooked or cold. Wait staff was great. $40per person was way to high for mediocre food in a strip mall restaurant.

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Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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