Before we went, we couldn't wait to get there, but after we got there, we couldn't wait to leave. Aside from the snooty, pompous guy who checked us in, the staff was ok. Our main focus for coming here was the Biosphere. It was about 1/2 of what we expected from how it was presented online. They only had 1 jacuzzi in the entire Biosphere and 1 hot pool that you could swim out into, but it was not very big and opened after 3 pm. The 1 water slide was nice too, but there just wasn't enough to keep you entertained for more than hour. If 25 % of the resorts capacity showed up to use the Biosphere, it would be an impossibility.
The hotel is huge and with no map or directions on how to get around; good luck on finding what your looking for. When we stayed, they had 1 working ice machine that was a 5 minute walk from our room but I walked about 15 minutes trying to find it with the help of a girl who worked there.
The many miles of crown molding that covered every linear foot of ceiling in the resort is very nice, but did not justify the $292.00 that we paid for the smallest room in the place. Especially since the wall mounted heater that was installed in the room made loud clicking noises every time it went on; enough so that it woke me up every time lending to a bad night's sleep. For the price they are charging there should have been central heating and air conditioning units for the rooms.
- Official Description (provided by the hotel):
- Experience Grand Cascades Lodge, the NY metro area's newest and most luxurious resort hotel. Ideally situated in the scenic mountains of northwestern New Jersey and just 47 miles from Manhattan, this elegant retreat offers spacious designer guest rooms with gourmet kitchens, fireplaces and balconies. World-class amenities include a distinctive Biosphere Tropical Pool Complex, the luxurious Reflections Spa, six award-winning golf courses, an 18-hole grass putting course, 4-star Restaurant Latour, 3 indoor/outdoor heated pools, meeting and conference rooms, on-site pro shop, gift store and more. ... more less
- Reservation Options:
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- Also Known As:
- Grand Cascades Hotel Hamburg
- Hotel Grand Cascades