We are whitewater boaters who were looking forward to a very nice weekend away paddling the Tohickon, which has a special fall release. It was not an insignificant trip for us; we are 7 hours away in Massachusetts. We booked a room here, and were very much looking forward to staying at The Widow McCrea. Hurricane Sandy came through, and the whitewater release was cancelled on October 31 due to dangerous river conditions. Granted, we knew about the Widow McCrea's cancellation policy that we agreed to at the time of our reservation, but this natural disaster was not due to any shortsighted planning on our part. Our friends were advised by the local police not to even attempt to come to the area. We asked if the Widow McCrea would consider a voucher in the amount of the forfeiture, but to no avail. Their response was, do you want to pay with a credit card or with a check? They have our money this time, but will not have any future business with us or with any of our friends who love to paddle the Tohickon release and bring their business to the area. In the face of this natural disaster, a compromise to the cancellation policy might have been in order, and a voucher in the amount of the forfeiture towards a future visit would have been a win-win situation. After all, we were offering to pay for this voucher, we were not asking them to take a financial hit. Instead of garnering future business from us, we are disappointed, do not feel like valued guests, and cannot in good conscience recommend the Widow McCrea B&B to anyone.
- Official Description (provided by the hotel):
- Charming 1878 Victorian B & B in historic Frenchtown NJ. Recently voted one of the top 8 places in NJ! Separate self contained Cottage with private patio garden, Spacious Suites, elegant guestrooms featuring fine antiques, fireplaces, Jacuzzis, Queen-sized feather beds, private baths. The Widow McCrea offers the perfect setting for a getaway weekend or romantic overnight. Includes candlelit gourmet breakfast or choose the Cottage and Private suite for breakfasts delivered to your doorstep. Complimentary bottle of wine in room at check in. Stroll to shops, galleries, restaurants and majestic riverscapes. ... more less
- Also Known As:
- The Widow Mccrea House Victorian b&b
- The Widow Mccrea House Victorian Hotel Frenchtown