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“Great Staff” 5 of 5 bubbles
Review of Radisson Hotel Freehold

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Radisson Hotel Freehold
Ranked #1 of 2 Hotels in Freehold
Certificate of Excellence
GreenLeadersBronze level
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Staff”
5 of 5 bubbles Reviewed May 15, 2013

I stay at many hotels in the East and this by far is the best experience I have. They always make you feel welcome and special. The staff in the "Winners Circle" restaurant/Bar goes beyond making this a great stay Sue,Ivy, Maria and Jordan are "Fantastic" in making you feel welcome. I would never consider staying elsewhere with the service they offer. The hotel is also clean and comfortable, and convenient to downtown area.

Kudos to the staff!!

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ed P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Radisson Hotel Freehold, responded to this review, May 16, 2013
Dear Ed P,

Thank you for the 5-star review! We are thrilled you enjoyed your stay at the Radisson Freehold, and found the hotel and Winner's Circle staff to be friendly and welcoming. We hope to see you soon!

Sincerely,
Radisson Freehold
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

883 reviews from our community

Traveler rating
    532
    173
    94
    52
    32
See reviews for
362
125
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198
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Turkish first
  • Any
English first
townsend, delaware
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 15, 2013

My husband and I stayed at this hotel for my cousin's wedding. The rooms were clean, beds were comfortable... everything you would expect from a hotel of this calibur. The best thing I have to review on is the hotel staff. Since arrival, the front desk was more than welcoming. They rearranged our rooms to be as close as possible to my sister. The shuttle drivers were friendly as they took us to the wedding venue. I can't thank the housekeeper Maria enough for being so honest. When we left on Sunday, somehow I forgot my wedding rings on the dresser. We got all the way home before I realized I had left them (over 2 hours away)! My husband called and the front desk told him they had been turned into the lost and found. The front desk receptionist Jennifer did everything necessary to help in the retrieval and keeping them safe. My husband ended up picking them the next day. It is so great to know that this hotel employs friendly, honest people. I don't usually write reviews, but this hotel staff were extraordinary in this situation!

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kendra w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Radisson Hotel Freehold, responded to this review, May 16, 2013
Dear kendra w,

Wow! We are so glad you enjoyed your stay with us at the Radisson Freehold! Thank you for all the wonderful comments. The staff was elated by your glowing review about them, and we are thrilled we were able to return your wedding rings to you. We hope you choose to stay with us again soon!

Sincerely,
Radisson Freehold
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed May 12, 2013

I kind of want to give it 3.5 stars but I think it's better than that. The room is HUGE first off which is nice because I'm a tall man. The bathroom is small but the shower with the rainforest head (!) was awesome. Usually I have to stoop in showers, especially in hotels. Not here. 2nd nicest shower next to my friend's loft in NYC. The Sleep Number bed (!) was great and I had fun figuring out what my number is (I think I'm a 95 or so. More stays will help clear this up!). I slept great which I usually do not in hotel beds.

WIFI was pretty good but slow sometimes. It's nice to have it.

The staff were a hundred percent excellent!

Now then... The heat/AC was weird. I couldn't totally cool the room down which was tough especially as the room faced northeast and caught some of the sun's heat. It was also freezing right by the desk and warm out by the door. Never the twain did meet, really.

The fitness room doesn't have a bike. NO BIKE? If someone is nursing any kind of foot injury like me treadmills and arc trainers are a no go. Plus the ceiling was so low in there that anyone over six feet tall can't use those machines. Put in a bike or two. There is plenty of floor space.

The breakfast wasn't so good, a 2.5 star experience in an of itself. Eggs ok, pancakes were sad and the syrup might as well have been glue. The cinnamon french toast was neither. Instead I found leathery sticks of starch inside. For the $189 I was paying per night this could've been much better. Serves me right for eating it when I really shouldn't have been but still.

My room's window didn't open at all. In fact it was glued shut. Kind of scary. I was on the 5th floors but what if I needed to even open it a crack?

The toilet was anemic. I wasn't trying to flush towels down it but I shouldn't have had to ask for a plunger. Which ever solved the problem. Sorry, housekeeping staff!

So will I stay here again? Probably but not before asking for any kind of offer or rate discount. And I might skip the free breakfast and get it somewhere else in town.

  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bigbadchang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 7, 2013

I need to visit Freehold in the end of March for an unfortunate circumstance. The front desk staff was exceptionally helpful and was unusually kind/understanding to us during our stay. We had an exceptionally large amount of luggage and there was a spacious room available that they recommended. We needed some packing tape and they lent us theirs so we could better pack our things. We cancelled our third night because we changed our flight, but the flight was cancelled so we came back and happily stayed a third night the whole change was no problem at all/no big deal. The room was very, very clean and I am a clean freak in general and we were very happy. Thank you guys so much for being so helpful and kind. Tell Javier!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cornellspirit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Radisson Hotel Freehold, responded to this review, May 15, 2013
Dear Amy H,

Thank you for the amazing 5-star review of the Radisson Freehold! We are glad you enjoyed your stay even though it was under unfortunate circumstances. It is wonderful to hear that we were able to accommodate all your needs, and adjust your reservation according to your schedule. We hope you choose to stay with us again the next time you are in the area.

Sincerely,
Radisson Freehold
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseland, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 6, 2013

Room size above average. Great shower, best in-room coffee ever!, attentive staff that welcomes all ... travelled with a physically challenged individual and the staff was more than accommodating. Will make this a destination stay in the future.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sajdt1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Radisson Hotel Freehold, responded to this review, May 7, 2013
Hi sajdt1,

Wow! We are thrilled you enjoyed your stay with us at the Radisson Freehold! Thank you for your amazing 5-star review of our property. We look forward to seeing you and your family soon!

Sincerely,
Radisson Freehold
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toms River, New Jersey
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed April 28, 2013

Visited the Radisson for a work seminar in April. First impressions walking in made me want to book a night with my wife. It was upscale, friendly, clean, and welcoming. Inside the seminar room we were presented with comfortable seating and a maintained and welcoming atmosphere. Even during mid week the hotel seemed to have guests coming in and out at all times. It is close to shopping, eateries and major highways. I would never know it was there (right near the Freehold Mall) unless I stopped in for this training.

If I am in the area again, I will definitely be utilizing this welcoming accommodation again.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
Helpful?
1 Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Radisson Hotel Freehold, responded to this review, April 29, 2013
Hi Michael A,

Thank you for your wonderful review! We greatly appreciate you taking the time to share your experience at the Radisson Freehold. We are thrilled you enjoyed the amenities for the seminar you attended, and we are happy to hear that you plan to stay with us the next time you are in the area. Thanks again!

Sincerely,
Radisson Freehold
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sugar Land
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed April 28, 2013

The front desk staff are very courteous. The rooms are above average. The bed had very nice linens and lots of pillows. There flat screen TV had plenty of channels. The walk-in shower was nice with an overhead shower nozzle that "rained" on you. The housekeeping staff, or someone else had hit it so it wouldn't aim straight down (probably so they wouldn't get drenched turning it on), but it made it hard to shower. If I had anything with a long stick to it, I would've been able to correct the problem. The hotel restaurant was good, and the staff were extremely friendly. Check out was easy. The only negative things were the shower head being off kilter and the parking lot was too dark at night. I didn't feel safe, especially since I don't know the area.

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank LMohrSugarLand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Radisson Hotel Freehold, responded to this review, April 29, 2013
Dear LMohrSugarLand,

Thank you for the great review of the Radisson Freehold! We are glad to hear you enjoyed your stay and the hotel amenities. It is also wonderful to hear that you found our staff to be helpful and courteous. We hope to see you again soon!

Sincerely,
Radisson Freehold
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Freehold

Property: Radisson Hotel Freehold
Address: 50 Gibson Pl, Freehold, NJ 07728-2514
Phone Number:
Location: United States > New Jersey > Freehold
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Freehold
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Hotel Freehold 3.5*
Number of rooms: 114
Official Description (provided by the hotel):
Welcome to the Radisson Freehold Hotel near Six Flags Great AdventureThe Radisson Hotel Freehold, NJ offers travelers comfortable accommodations and premier amenities, all in a great location near Six Flags Great Adventure and the U.S. Naval Weapons Station Earle. The Radisson features 121 spacious hotel rooms and suites, including six junior suites and four bridal suites, as well as a wealth of convenient amenities including an outdoor pool, Business Center and Fitness Center. Our Freehold, NJ hotel is one of the closest hotels to Six Flags Great Adventure, making us the perfect choice for vacationing families. Book your room today and see what makes us one of the best hotels in the area. Guests must be 21 years of age or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. Check in: 4pm, Check out: 11am. ... more   less 
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Also Known As:
Freehold Radisson

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