I live locally but stayed at the Radisson for a family member's wedding. Everything was fine upon check-in but once we got to our room I found there were 2 double beds instead of the king bed I had reserved. I called down to the main desk and was assisted by a confused man. He claimed my reservation didn't specify the king bed and needed to speak to his manager. I received a call back about 10 minutes later to tell me the hotel was booked and there was nothing he could do for me. I checked my emailed confirmation and noticed there was no specification for the room type listed, neither king or double beds, a loop hole so they can't have guests complaining since there's nothing in writing. I let it go and didn't make a big deal out of the situation but I was disappointed in being told there was nothing they could do for me. I called down again to clarify what time the shuttles to the wedding were running and once again could not be helped by the front desk since it wasn't actually set up through the hotel. You would think if you had a large number of people staying at your hotel for a wedding you would try to be as helpful and knowledgable as possible but I guess it wasn't in their job description.
The Radisson makes a big deal about having Sleep Number beds and I had been looking forward to trying them out. Maybe it was just the beds in our room but it seemed like there were two settings, way too hard or way too soft. On top of having terrible, flat pillows, I had one of the worst sleeps in my life.
I would not recommend this hotel to anyone and if I ever need to have an event and put people up this hotel would be the last on my list.
- Official Description (provided by the hotel):
- Welcome to the Radisson Freehold Hotel near Six Flags Great AdventureThe Radisson Hotel Freehold, NJ offers travelers comfortable accommodations and premier amenities, all in a great location near Six Flags Great Adventure and the U.S. Naval Weapons Station Earle. The Radisson features 121 spacious hotel rooms and suites, including six junior suites and four bridal suites, as well as a wealth of convenient amenities including an outdoor pool, Business Center and Fitness Center. Our Freehold, NJ hotel is one of the closest hotels to Six Flags Great Adventure, making us the perfect choice for vacationing families. Book your room today and see what makes us one of the best hotels in the area. Guests must be 21 years of age or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. Check in: 4pm, Check out: 11am. ... more less
- Reservation Options:
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- Also Known As:
- Freehold Radisson