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All reviews gw bridge double tree shuttle service new york sushi restaurant into nyc the executive lounge warm cookies hot tub very nice hotel nice stay easy access upon check fitness center shuttle bus nj highway
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Reviewed 4 weeks ago

Water for shower and sink wouldn't drain, lime scale clouded the shower head, a/c leaked on floor and wall was caving in from repeated moisture, room smelled like mildew and my husband had to use his inhaler to breathe as the smell was awful from mold and mildew. The toilet seat was disgusting and the toilet was dirty - the mini fridge leaked water and the carpet was wet . This hotel needs to focus on the rooms - they are an environmental hazard!

Date of stay: September 2019
  • Trip type: Traveled with friends
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank 659jamie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Overall experience was good. Rooms were clean and staff was friendly. The only negatives were that there was only one entrance to the hotel, parking could be better, breakfast was not included and entrance to hotel was hard to see.

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Elizabeth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2019

This is a good hotel brand and I have enjoyed staying at Double Trees around the country. However my experience at this hotel was shocking and disappointing. We stayed on the 4th floor away from the elevators, kind of in a corner, and there was prostitution going on across the hallway. There was activity going on at 3:00 a.m. in the morning,a man knocking on the door, over and over and then being let in. My husband saw the prostitute getting into a car with her "p......". I reported this activity, and the clerk didn't act shocked or surprised but asked if we wanted to be moved and we were moved up a floor or two. Because we had prepaid, we could not leave this hotel, but I would have if I could.
Location was a nightmare to get to on the freeway, having to go around and around, trying to get to the right exit, etc.

Date of stay: July 2019
    • Value
    • Location
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Thank FortCollinsLisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2019

Had some issues with check in ( I picked our room from the app) and it took forever for it to be ready. Manager came and offered us a different room that was clean and ready. It was spotless! Hopped right into the tub
While we were waiting for the room we were the only ones in the lobby staff appered annoyed that we were there
Pool was impossible to find and when we got there the smell of chlorine was so strong we couldn't even stay in!

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
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    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank lilrycher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2019

Good stay no issues to report. The room was clean room, and ready for us on arrival. We didn't use any of the amenities as we had a tight timeline. Staff was professional no issues on check in or check out.

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank tregenzah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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