We spent 6 nights on a family visit and we feel we can provide an informed view. Rooms are totally dark (their window look at an internal corridor) and all is soaked into humidity. The smell of humidity is so bad that we had to leave the door open before sleeping. You have to keep the light on even during the day as if you open the courtain there is no privacy at all. Everybody walking through the corridor can see inside. moreover, Internet is super slow, almost impossible to browse, especially if you use it for work (or to make calls). Service was also very disappointing. Hairs everywhere in the bathroom forced us to re-clean it before using it. The external door at our sector was not working. We informed reception on day one, and then the following day and the one after. No action, no sign, no repairing. Vending machine not working and again no sign and no action. Last night we asked for wake up call as we had a flight to catch, well no call at all. And just to finish well at the checkout the gave me the wrong room's bill...
In a nutshell. A very poor infrastructure coupled with low quality service cant really give a better rate. We will definitely go elsewhere in Fort Lee as the other options are certainly better.
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- Also Known As:
- Best Western Fort Lee Hotel Fort Lee
- Fort Lee Best Western