This is an Italian focused chain restaurant, so I don't expect high quality Italian food here. Even given this low expectation I was underwhelmed with the food quality and very disappointed with the service. The pasta was consistently overcooked and the sauces were bland and tasteless...even more so than I expected. The real downer was the exceptionally poor service. The table was so far from the booth seat my young daughter couldn't reach the table to eat without difficulty. The food deliverer arrived with our appetizer and arrived aggressively at our table and without asking just plopped it down where my wife and I were discussing our entrees, and in so doing dropped a big serving spoon on the table. Without a word, he left without picking up the spoon or replacing it. We picked up the spoon and on which we observed a huge piece of dried food...it was so big it was clear the people in the kitchen just weren't even trying to look. Then when the entrée came (delivered by yet a different delivery person) we easily observed a large hair on the plate, again easily seen but no one was paying attention. She then offered to add cheese to my plate but didn't even look at my wife before leaving. When she came back with the replacement entrée it was clear by looking at the plate it was the exact same plate and food, minus the hair (i.e., did not recook anything). We left here agreeing never to return. This place is just not trying to cook tasty food or provide good service. I do not recommend this place to anyone.
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