The nicest thing I can say is that the upgraded room was nice and clean...but service is what counts. The front desk clerk, gave me keys that did not work and when I walked back, never apologized and even made it seem like it was my fault. The snow emergency in this town caused me to stay at the hotel this morning and so I decided to eat breakfast here...I came and was sat but was left all alone...as people were served around me...after 20 minutes of looking at them look at me, I finally said, 'are you closed?' and was given an attitude response, "are you just hanging out or what do you want?' I said if you are open, I would like to eat...and with that, it took 5 more minutes to get a menu and get served...all with an attitude, as if I was hassling them for even thinking about eating here. Could it be that I was in my running clothes or because I am asian...I can't tell...when I came in last night, I was in a suit as I just flew in, so it couldn't be what I am wearing...what else could it be that I can be blatantly be disregarded and rudely treated. From the front desk staff to the waitresses...to the lady who had a hard time trying to have me extend my stay beyond 1 p.m., I needed to stay as I arranged to fly out in this snow emergency, she said I could not stay beyond 1 p.m.
Now, I travel and stay in over 180 hotels a year...this was one of the rudest hotels I have ever stayed at.
If they are that blatant about what is on the exterior, can you imagine what happens behind the scenes...yikes! Buyer beware fits this place perfectly!
Stay at your own risk...
Oh by the way, as I am writing this I am sitting at the restaurant of this hotel and a couple just sat down next to me and immediately they were served! Wow...I wonder what it is about me in this hotel.
- Official Description (provided by the hotel):
- The newly renovated Crowne Plaza Fairfield sets the standard for quality & convenience in northern New Jersey. Situated in the heart of Essex County s corporate community just bordering Morris County, the hotel boasts ease of access to I-80, NJ Turnpike, Garden State Pkwy, I-280, Rt. 46, just 30 miles from NYC, and 21 miles from Newark Int l Airport. With the easy access to New York City, Giants Stadium, the Meadowlands Sports Complex, Rutgers University, the Williowbrook Mall, and many upscale restaurants, our location is exceptional. This hotel is perfectly located for business & group travelers close to Bayer Healthcare, RICOH Corp., Covanta Energy, Konica Minolta, Cytec Industries, Chilton Memorial Hospital, and BAE Systems with complimentary shuttle service to the surrounding businesses. Our hotel features 204 renovated guestrooms & suites offering: The Crowne Plaza Sleep Advantage seven layers of comfort combined with special amenities provide a fabulous night s rest! Our rooms offer complimentary, wireless Internet, in-door pool, sauna, health club, restaurant, and lounge. In addition, we are known as The Place To Meet in New Jersey with 16,000 square feet of flexible meeting space. The most important day of your life should take place in our Grand Ballroom with its cascading waterfalls and marble dance floor. Whether your trip is business or leisure, rest assured that your stay at the Crowne Plaza Fairfield will be memorable. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Orbitz, IHG, Expedia, Travelocity, Cancelon, Hotwire, Cheap Tickets, HotelQuickly, Agoda and getaroom.com so you can book your Crowne Plaza Hotel Fairfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Crowne Plaza Fairfield