booked this hotel for 2 rooms for 3 nights for friends coming from china. unfortunately their flight ( United Flight 87) was cancelled and rescheduled for a later time so they missed arriving last night and I didn't find that out until this morning. Called Crowne and was hoping they will understand that last night no show was not their fault and we can show them proof that the flight was cancelled if that is needed for the 1 night refund back. But they will not refund us back for the 2 rooms so that was upsetting. i will be completely fair with my review though. I gave them 3 stars because at least they were willing to honor the remaining 2 nights so I didn't have to scramble around looking for a hotel for my guests. the rooms were clean so thats good.
- Official Description (provided by the hotel):
- The newly renovated Crowne Plaza Fairfield sets the standard for quality & convenience in northern New Jersey. Situated in the heart of Essex County s corporate community just bordering Morris County, the hotel boasts ease of access to I-80, NJ Turnpike, Garden State Pkwy, I-280, Rt. 46, just 30 miles from NYC, and 21 miles from Newark Int l Airport. With the easy access to New York City, Giants Stadium, the Meadowlands Sports Complex, Rutgers University, the Williowbrook Mall, and many upscale restaurants, our location is exceptional. This hotel is perfectly located for business & group travelers close to Bayer Healthcare, RICOH Corp., Covanta Energy, Konica Minolta, Cytec Industries, Chilton Memorial Hospital, and BAE Systems with complimentary shuttle service to the surrounding businesses. Our hotel features 204 renovated guestrooms & suites offering: The Crowne Plaza Sleep Advantage seven layers of comfort combined with special amenities provide a fabulous night s rest! Our rooms offer complimentary, wireless Internet, in-door pool, sauna, health club, restaurant, and lounge. In addition, we are known as The Place To Meet in New Jersey with 16,000 square feet of flexible meeting space. The most important day of your life should take place in our Grand Ballroom with its cascading waterfalls and marble dance floor. Whether your trip is business or leisure, rest assured that your stay at the Crowne Plaza Fairfield will be memorable. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Fairfield