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“Fabulous Service, Staff exceeded my expectations.”

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Crowne Plaza Hotel Fairfield
Ranked #3 of 5 Hotels in Fairfield
Certificate of Excellence
Newton, New Jersey
1 review
“Fabulous Service, Staff exceeded my expectations.”
5 of 5 bubbles Reviewed November 13, 2012

I'm a nanny. I work for a single father with 2 twin boys. After Hurrican Sandy we weren't able to stay in house with the boys. The Father check us into the Crowne Plaza. We stay there for 12 days, The Staff there were so caring,so understanding to our needs that i'm so speechless in words to describe them. The went above and beyond to make the boys and me feel comfortble. There were many problems arise while we where there, but staff made things run so smoothly that you didnt even feel any thing. We had a room w/two beds in the room and rushing to get out on the house I didn't bring something for the boys to sleep in cause they were only 13monthes. They commadate me with a Playpen. That was really nice of them. Overall this was the BEST hotel I have been to that show a great deal of Professionalism.Will stay there again!!!!!

Room Tip: Ask in advance what kind of room they have for kids to be comfortable in especially 9-18 months....
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NadegeC674
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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309 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
NJ
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed November 10, 2012

This hotel is nice and clearly serves large groups for functions (there was one going on when we were there). It is clean, updated, with great service. All aspects of our visit went smoothly. We stayed here twice. We had a junior suite (also called a family suite), which had a private bedroom down a short hall, but not a separate bedroom. There is a "kitchen" area with a refrigerator and several shelves, the bathroom with a whirlpool tub, and the bedroom. The sofabed is okay, as most are. There was a television in each room. There were overhead and lamp lights in the living room. The parking was easy, free, and convenient.

We didn't have breakfast included with our room fee, so this hotel was a little pricey since we had to pay for it separately. Aside from that situation, the hotel was otherwise an excellent value. Also, we were sorry there wasn't a spa next to the indoor pool, but there is fitness center.

Room Tip: If you request a microwave, they'll add one to your room at no charge.
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank DoubleDoors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parsippany, New Jersey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 7, 2012

We checked in to the Crowne Plaza after we lost power in our home for a week after hurricane Sandy. This hotel is centrally located in Northern New Jersey, very close to many corporate offices, shopping, and restaurants.The staff welcomed us curtuously and handled check-in quickly and with a smile. We were only able to book 2 nights here initially, but with the Front Office Manager's help, we were able to extend our stay for 2 more days. We enjoyed our stay here. The rooms are comfortable and clean, The pool and gym are very nice. The restaurant is elegant and the food is delicious. Having hotel staff that goes the extra mile to accommodate a guest is a great plus for Crowne Plaza! Thank you!

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelPro_NJ_22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed November 5, 2012 via mobile

We were up in NJ right after hurricane Sandy. Power and gas were scarce in the area so we were extremely lucky to score a hotel room with power. This hotel was clean and comfortable. Service was good and under the circumstances the hotel was perfect. Breakfast, which was included, was typical. It is located within walking distance of a Target which was nice. I definitely recommend this hotel if priced reasonably.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenfpbg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sparks
Level Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed October 5, 2012

Check-in for our eight night day was quick and effortless. We had opted for the mini-suite which had a siting area separate for the bedroom and enjoyed the extra space. Each room had a flat screen TV and appointments were above average. Spa tub in bathroom was greatly appreciated after being on our feet most of the day. Hotel was quiet and air conditioning worked well as we were experiencing very high humidity during our stay. No issue with noise as mentioned by others and ours was on almost all the time.

Breakfast buffet was nice with usual fare along with a variety of breads, fruit, etc. We ate twice off the bar menu and had good results. Six of us got together for dinner one night and were disappointed as it took 60 minutes to be served and the food was just fair. By the way, we were the only people in the restaurant at the time. If in the area again I would definitely stay here again.

Free parking close to doors and adequately sized and lighted parking lot. Several restaurants nearby as well as a nice mall. Quick access to Manhattan via bus that leaves from the mall. $3.50 each way on bus for seniors.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Macomfs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodridge, Illinois
Level Contributor
177 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed September 19, 2012

Excellent staff, great service, clean, friendly,and helpful. Very good location visiting friends. Close to great shopping and restaurants within the adjoining communities. Comfortable, clean, parking close to entrance which is always a concern when traveling alone.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Checkendon, United Kingdom
Level Contributor
164 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed August 25, 2012

Stayed at the Crowne Plaza for three nights as part of a business trip. The room was very comfortable and well appointed, although the air conditioning was noisy and couldn't really be left on all night without earplugs (though it wasn't really necessary given it wasn't so hot). Service at the front desk was reasonably proficient though the check-in was a bit laboured (not great when you have arrived after a long flight). Breakfast was excellent, but the staff were unusually surly for the US especially if you forgot the little breakfast vouchers (why they have such a system rather than recording your room number I don't know). The gym was pretty good for a hotel. Overall a goodish business hotel that I would use again. Just missed the 4 stars.

Room Tip: Room 328 has the noisy aircon - but I suspect they all do.
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  • Stayed August 2012, traveled on business
    • Value
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    • Service
Helpful?
Thank Andy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Fairfield

Property: Crowne Plaza Hotel Fairfield
Address: 690 Route 46 East, Fairfield, NJ 07004 (Formerly Prime Hotel & Suites)
Phone Number:
Location: United States > New Jersey > Fairfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Fairfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Fairfield 3.5*
Number of rooms: 204
Official Description (provided by the hotel):
The newly renovated Crowne Plaza Fairfield sets the standard for quality & convenience in northern New Jersey. Situated in the heart of Essex County s corporate community just bordering Morris County, the hotel boasts ease of access to I-80, NJ Turnpike, Garden State Pkwy, I-280, Rt. 46, just 30 miles from NYC, and 21 miles from Newark Int l Airport. With the easy access to New York City, Giants Stadium, the Meadowlands Sports Complex, Rutgers University, the Williowbrook Mall, and many upscale restaurants, our location is exceptional. This hotel is perfectly located for business & group travelers close to Bayer Healthcare, RICOH Corp., Covanta Energy, Konica Minolta, Cytec Industries, Chilton Memorial Hospital, and BAE Systems with complimentary shuttle service to the surrounding businesses. Our hotel features 204 renovated guestrooms & suites offering: The Crowne Plaza Sleep Advantage seven layers of comfort combined with special amenities provide a fabulous night s rest! Our rooms offer complimentary, wireless Internet, in-door pool, sauna, health club, restaurant, and lounge. In addition, we are known as The Place To Meet in New Jersey with 16,000 square feet of flexible meeting space. The most important day of your life should take place in our Grand Ballroom with its cascading waterfalls and marble dance floor. Whether your trip is business or leisure, rest assured that your stay at the Crowne Plaza Fairfield will be memorable. ... more   less 
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Also Known As:
Crowne Plaza Fairfield

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