I wrote a very positive review about this place nearly two years ago but things have gone downhill since then. We stay here at least 2x's per year and it's sad to see it change.
On our last stay (a week ago), we were given a room next door to something labeled "Mechanical Room". I believe our room was #221. Upon walking in we quickly realized the mechanical noise was coming from this room and that would have kept us awake all night. If the hotel was full and we were checking in at midnight to the last room I might have understood. But neither was the case. We changed rooms immediately but I feel bad for others that are given this room --- unaware of the noise.
Further, the workers at the hotel didn't show any positive customer service skills during the multiple interactions we had. What a difference almost 2 years makes. This wasn't the case earlier when the customer service was top notch.
With others Marriott's in the area, I think it's time for us to try a new hotel in the Ewing area.
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- Also Known As:
- Courtyard Ewing Hopewell Hotel Ewing
- Ewing Courtyard
- Ewing Marriott