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“Nice hotel, good overall”

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Crowne Plaza Newark Airport
Ranked #8 of 14 Hotels in Elizabeth
Montreal, Canada
Level 6 Contributor
143 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Nice hotel, good overall”
Reviewed April 12, 2012

Staff is excellent,
Front desk gave directions to Olive Garden really far away.
Also needed stapler for tags & staff lent it without hesitation! On 2012-04-12 about 9:10 am, you know who you are!
I like friendly staff in nice clean hotels, this was it.
Only negative, parking is $15/day, I know they are next to the airport, but guests should be able to park complimentary in controlled access parking.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leblanc0155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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450 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
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English first
Sachse, Texas
Level 6 Contributor
159 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed April 9, 2012

This Hotel is OK but not for travelers. in this modern age of technology, this Hotel lacks plugs for your electronics, after all their lamps etc are connected it left 1 plug in the room in the corner of the room. All the Hotels Air Conditioners are set on a certain temperature and if you are hot or cold you will be misserable because there is no way to chenge them. The staff really tries but are limited with what they can do because of it has to do with the age of the Hotel and not with anything the staff can do to fix it.

Are you an Ambassador Platinum? dont expect the fruits and water as they know nothing about it and it does not look like Management took the time to teach their staff the different levels of guests. This place has 2 restaurants within walking distance and I would not reccomend either one of them or the on site Hotel.

Room Tip: make sure that the Air Conditioner and/or Heaters are working and you actually have control as to wh...
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PlatinumMember174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Newark Airport, responded to this review, May 23, 2012
Dear PlatinumMember174,

First of all, thank you very much for your recent stay at the Crowne Plaza Newark Airport, NJ. We are happy to hear you are an Ambassador Member and appreciate you choosing IHG. For future reference, the Ambassador Member benefits are only available at InterContinental Hotels. We are sorry you were not able to control the air conditioning in your room. We’d like to obtain some additional detail regarding your experience so we have sent you a private message.

We hope to have the honor of serving you again should your travels bring you back to Newark. We look forward to hearing back from you soon.

Sincerely,
Jaime W
Case Manager
IHGCare
Reference # 27697727
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level 5 Contributor
56 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed April 1, 2012

Its a haven for flight crews and business stay-over passengers... Very clean and recently updated interiors. Bar and restaurant is great with very friendly staff at the front desk, bar and restaurant.

Beds are comfy and up to the Crowne Plaza standard. Free Internet was lovely as well.

All around a great stay and a great hotel.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ThurmanMurman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandywine, Maryland
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 27, 2012

My husband and I stayed here while visiting NYC for our anniversary. Location is close to the airport and they have a free shuttle (good), you get free wi-fi (good), and they have a little deli area that stays open late (another plus). Two major complaints we had:their website says their shuttle runs locally in a 2.0 radius (it doesn't. Only to the airport and back) and the business center costs money to use. You only get 15 minutes for free everyday. I thought that was a major low, especially since their wi-fi was down half of our trip!

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Leah O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
Level 4 Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed February 1, 2012

Decent enough hotel for a night's sleep prior to a morning flight. Room service fast and reasonable. Shuttles every 20 minutes. Park at the EZ park franchise right there and leave the car! Got the room on HOTWIRE for about $90.

Room Tip: Park at the EZ park next door and leave the car there during the trip....you can buy a voucher onlin...
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  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jsdoc56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos V, General Manager at Crowne Plaza Newark Airport, responded to this review, February 13, 2012
Dear Guest,

Thank you for your feedback, and great recommendation! I have to agree that our hotel offers great convenience if you're looking to park & fly. Our brand new airport shuttles run 24/7 every 20 minutes to each terminal.

Thank you and we look forward to having you on your next trip!

Carlos Valerio
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Troy, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 30, 2012

We stayed one night in this hotel with 2 kids and it was quiet, clean, and more than we expected. A good value for a 3-star hotel. It has recently been renewed so the lobby looks great, with a screen showing Newark Airport departures. We did not use any of the services (coffee shop, room service, concierge etc), so cannot say much about it, but it seemed like a well-rounded place. Rooms were upgraded, flat screen tvs, clean bathrooms, no unpleasant smells to greet you when you open the door. Beds were very comfortable with many pillows, not your standard 2 pillows per bed.

As far as the parking, if you validate your parking ticket at check-in I believe you do not have to pay, but double check with the front desk. It is kind of a hassle to get places while you are there (i.e. going to eat out, breakfast etc), but a couple trips will get you used to it.

Overall, we loved the place and would stay there again, as long as we can get a discounted price again!

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Saima A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos V, General Manager at Crowne Plaza Newark Airport, responded to this review, February 15, 2012
Dear Guest,

Thank you for your comments and we're happy that you enjoyed your stay!

Thank you for your business!

Carlos Valerio
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed January 29, 2012

We booked a room at the Crowne Plaza at the Newark Airport for our trip. We went through a service called “Trinity Reservations” and booked a park and fly deal. We have flown a lot in the past and have booked parking separately and then searched for the best hotel rate near the airport. This time we were blown away by the deal and the ease at which this process moved.

We arrived at the Crowne Plaza and the check-in process was smooth as silk. The room was great, the front desk staff were outstanding. The check out went even easier and there was a shuttle RIGHT THERE to wisk us to the airport to start or vacation. I cannot imagine that I will fly out of Newark again without using this process or this hotel. The fact that we watched the New York Football Giants beat the Niners only made the trip better.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sratts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos V, General Manager at Crowne Plaza Newark Airport, responded to this review, February 13, 2012
Dear Guest,

Thank you for your comments, and we're happy to hear that we exceeded your expectations!
Being a Giants fan myself, I was quite happy too!

Go Giants!

Carlos Valerio
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Newark Airport

Property: Crowne Plaza Newark Airport
Address: 901 Spring St, Elizabeth, NJ 07201-2101
Phone Number:
Location: United States > New Jersey > Elizabeth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 14 Hotels in Elizabeth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Newark Airport 3.5*
Number of rooms: 260
Official Description (provided by the hotel):
The Newly renovated Crowne Plaza Newark Airport Hotel offers 24-hour Free Shuttle Service to Newark Liberty International Airport every 30 minutes. Located just off I-95 in Elizabeth, NJ, the Crowne Plaza Newark Airport Hotel is the closest hotel to the terminals around the airport area. Visiting New York City? Take advantage of our courtesy shuttle to the airport where you can catch the airtrain that will drop you off at the airport train station, and you will be at NYC Penn Station within 20 minutes! It is also easy to visit The Prudential Center, home of the New Jersey Devils; Meadowlands Sports Complex, home of the NY Giants and NY Jets. We're close to Rutgers University, NJIT, UMDNJ, the Newark Museum and Jersey Gardens Mall.Business guests appreciate that our hotel in Elizabeth, NJ is close to major businesses. Port Newark - Elizabeth Marine Terminal is five miles, and our hotel is only five minutes from downtown Newark. The Liberty Cruise Port is only 15 minutes away. Our hotel is the 'Place to Meet' with facilities that are tailored to meet your needs. We feature one restaurants and lounge where you can meet with clients for a great meal. Other amenities include a 24-hour coffee shop; a professionally designed fitness center; indoor pool, and free high-speed Internet access. Book your stay at the Crowne Plaza Newark Airport hotel to discover a great hotel in Elizabeth, NJ. Daily Parking Fee $12. ... more   less 
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Also Known As:
Crowne Plaza Newark Airport Hotel Elizabeth
Crowne Plaza Elizabeth
Crowne Plaza Hotel Elizabeth
Sheraton Elizabeth
Four Points Elizabeth
Four Points Sheraton Newark Airport
Elizabeth Sheraton
Elizabeth Four Points

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