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Country Inn & Suites by Radisson, Newark Airport, NJ
Ranked #4 of 13 Hotels in Elizabeth
GreenLeadersSilver level
Reviewed July 22, 2013

We were concerned due to the negative reports but were happy with our decision. Room was clean, breakfast spread was not bad at all. Just needed a room for the night and then on to the ship. Took the shuttle from there and the car stayed on their lot, no hastle. Would not hesitate to go back.

  • Stayed: June 2013, traveled as a couple
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1  Thank barbandjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 18, 2013

We were given a low level room which is decorated in the style of the retirement home.
Cluttered would be an understatement so with poor decor we asked, politely, if we could move. Nothing available for 2 nights so as we were here for 5 nights we thought we would just grin and bear it.
We styled the room by putting 1 chair in the cupboard,NOT a wardrobe and the Mommys Psycho chair we manoeuvred to make more room.
Thought we would lock away the valuables in the in room safe. But it was broken. Looked out of the windows only to see outdoor vegetation through the dirty windows.
Now the important bits. Room carpet needed good cleaning, feet sticking to fibres is not good. Foreign items under the bed which I will not enlarge on. All in all tatty and far from appealing.
Now we have stayed at other Country Inns and they were a whole lot more inviting.
Breakfast, only if the hotel is not packed with raucous American school kids who have little or no regard for others.
You guessed we did not enjoy this "place" and would certainly not revisit even though we normally give places the benefit of the doubt. We stayed put in our cell and only moved out as we stayed at the Airport Marriott hotel for the last night and oh boy £20 more($35) and it was a different world.
Forgot to mention they also had leaking roof in reception, but hey what should we have expected!!

Room Tip: There's an Embassy Suites being built opposite. Delay your journey till its finished. Second t...
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  • Stayed: June 2013, traveled with family
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Thank spatan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Online Customer Support at Country Inn & Suites by Radisson, Newark Airport, NJ, responded to this reviewResponded July 24, 2013

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2013 via mobile

It was a good hotel except I kept finding hair everywhere. There was hair when you pulled the covers from the bed, in the tub, on the towels. The pool was small and there was so much chlorine, it makes you want to pass out as soon as you walk in.

  • Stayed: July 2013
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Thank Tita910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina M, Guest Relations Manager at Country Inn & Suites by Radisson, Newark Airport, NJ, responded to this reviewResponded December 22, 2017

We appreciate the time you have taken to bring to our attention your feedback with regards to our bed and towels. Please do consider us again on your next visit to the area.

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Reviewed July 5, 2013

This was a great place to stay for a flight to Europe, leaving the following day. The airport shuttle apparently arrives at the airport on a regular schedule during busy evening hours - every half hour at :15 and :45. Our shuttle arrived about 7 minutes late, but that was fine since the hotel is only about 5 minutes away. The staff at the front desk were friendly and remarkably personable. There is a small pool and jacuzzi. Everything is clean and new - similar to many 2 1/2 - 3 star hotels. I was impressed.

Stayed: July 2013, traveled with family
1  Thank barbebass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina M, Guest Relations Manager at Country Inn & Suites by Radisson, Newark Airport, NJ, responded to this reviewResponded December 22, 2017

Thank you for sharing this experience with us. We truly value you feedback with regards to our staff and shuttle. We appreciate you for sharing your feedback as we continue to improve conveniences of our Hotel for all of our guests.

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Reviewed July 4, 2013

The hotel itself was average but a bit pricy. The pool was small and so strong with chlorine that just being in the pool room made your eyes sting. We were suppose to get a grab-and -go breakfast, as we had a 6 am flight. It consisted of a small bottle of water, a badly bruised apple, and a granola bar. We were taken to the airport terminal, rather than the normal parking lot drop off, because it was so early. On our return it was a nightmare. We arrived at 1 am and called as soon as we got our luggage. They said it would be a while. We were traveling with our 2 and 5 year old grandchildren. After 15 min. they said they were waiting for the van to return. After 45 min. they said he would be there soon. After more than an hour they asked where WE were. We were at the baggage and passenger pick up area. We were told that we had to go to the 3rd floor. After ending up in the parking lot we asked security for help. The elevator was shut down. The escalators were not running. We had 2 small children, luggage, carseats, etc. The hotel said their driver was not familiar with the airport. We could not get to where he was. At 3 am they said take a cab. The hotel was not happy about paying the driver and refused to tip him, we did. We still had over an hour to drive home. The hotel said it was not their problem that they took over 2 hrs to get us. A very expensive mistake. Do not use the stay, park, & fly package!

  • Stayed: June 2013, traveled with family
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Thank Kathleen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Customer Care at Country Inn & Suites by Radisson, Newark Airport, NJ, responded to this reviewResponded July 10, 2013

Dear Guest,

We apologize for the disappointing service you received from the staff. We also apologize for the long wait at the airport and our driver not picking you up in a timely manner. We want to make sure our guests are comfortable and receive the best “Yes I Can!” service. To discuss your concern further, please contact Corporate Customer Care.

Ragrds,

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Reviewed July 2, 2013 via mobile

Nice hotel. Morning construction going on next door not to nice. Hotel staff is always smiling and pleasant. Close to airport. Not to mant decent restaraunts in the area. Options are limited to about 4. Enjoyed my stay.

  • Stayed: July 2013
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Thank mush0823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina M, Guest Relations Manager at Country Inn & Suites by Radisson, Newark Airport, NJ, responded to this reviewResponded December 22, 2017

We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our staff and area. We hope to someday see you again to enjoy our Hotel and hospitality.

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Reviewed July 1, 2013

Stayed overnight prior to an early morning flight. Staff was nice, clean, convenient to airport. Free shuttle to airport 24 hrs a day. We left hotel at 4:30 am without a problem. Jersey Garden's is a 5 minute walk away and there are 3-4 restaurants within a minute from hotel.

Room Tip: Need to keep windows closed and ac on due to airport noise.
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  • Stayed: June 2013, traveled as a couple
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Thank Marty V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina M, Guest Relations Manager at Country Inn & Suites by Radisson, Newark Airport, NJ, responded to this reviewResponded December 22, 2017

We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and shuttle. Your feedback will help us to grow and evolve and I thank you again for taking the time to rate your experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites by Radisson, Newark Airport, NJ

Address: 100 Glimcher Realty Way, Elizabeth, NJ 07201-2953 (Formerly Country Inn & Suites By Carlson, Newark Airport)
Phone Number:
Location: United States > New Jersey > Elizabeth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Elizabeth
#2 Green Hotel in Elizabeth
#3 Romantic Hotel in Elizabeth
Price Range: $93 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites by Radisson, Newark Airport, NJ 3*
Number of rooms: 210
Official Description (provided by the hotel):
Welcoming Hotel’s Convenient Location in Newark When you stay at the Country Inn & Suites By Radisson, Newark Airport, NJ, experience quality amenities like free high-speed Internet access and an indoor pool in a convenient location just two miles from Newark Liberty International Airport (EWR). Guests appreciate gracious services like a fitness center, a business center, meeting facilities and the complimentary, hot Be Our Guest Breakfast buffet, which is served daily. The area is full of delicious restaurants like Assaggini di Roma, high-end shopping like The Outlet Collection at Jersey Gardens Mall, and cultural centers like the Newark Museum. Plus, the hotel’s location in Newark is less than half an hour away by train from the exciting and iconic New York City. Book your comfortable, well-appointed room or suite today and enjoy a prime location near everything the area has to offer. Starting April 14, 2014, there will be an overnight parking charge of $10. 100% non-smoking facility. ... more   less 
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Also Known As:
Country Inn & Suites Newark Airport Hotel Elizabeth
Country Inn And Suites Newark Airport
Country Inn Newark Airport
Country Inn Elizabeth
Elizabeth Country Inn

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